**Work from Home Inbound Customer Service Representative – Flexible Part-Time Opportunity at blithequark**

Other Jobs To Apply

Are you looking for a flexible part-time job that fits your schedule and allows you to work from the comfort of your own home? Do you have excellent communication skills, a passion for customer service, and a strong work ethic? If so, we invite you to join our team at blithequark as a Work from Home Inbound Customer Service Representative.Aboutblithequarkblithequark is a customer-centric business that supports warehousing, information technology, and contact centers. As an affiliate company of Colony Brands, Inc., one of North America's largest, multi-channel direct-marketing companies, we are committed to providing exceptional customer experiences and supporting the well-being of our employees. We generously support the communities we work in and offer many benefits and programs that promote employee satisfaction and growth.Job SummaryAs a Work from Home Inbound Customer Service Representative, you will be responsible for maintaining positive customer relations by addressing all types of product-related concerns, including taking orders, verifying information, tracking packages, and answering customer questions. You will work from the ease of your own home, provided that your computer meets our minimum technical requirements. We offer flexible schedules, paid training, employee discounts up to 50%, and Booster Discount Certificates that allow employees to purchase company products for free.Key Responsibilities* Maintain positive customer relations by addressing all types of product-related concerns* Take orders, verify information, track packages, and answer customer questions* Navigate through multiple systems and enter information using your keyboard, including function keys, while speaking with customers on the phone* Work from home, provided that your computer meets our minimum technical requirements* Participate in paid training and ongoing development programs to enhance your skills and knowledge* Meet performance metrics and quality standardsPreferred Qualifications* 1-2 years of customer service experience in a call center or retail environment* High school diploma or equivalent required; associate's or bachelor's degree preferred* Excellent communication and problem-solving skills* Ability to work independently and as part of a team* Strong computer skills, including proficiency in Microsoft Office and customer relationship management (CRM) software* Experience with sales and upselling techniques a plusEssential Qualifications* 18 years or older* High school diploma or equivalent required* Ability to work in a fast-paced, dynamic environment* Strong communication and problem-solving skills* Ability to work independently and as part of a team* Basic computer skills, including proficiency in Microsoft OfficeTechnical Requirements* A PC or laptop with:+ Current and supported MS Windows 10 or 11 Operating System (No Mac, Vista, Chromebook, or XP)+ Processor: AMD Ryzen 2nd Generation or newer OR INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer+ 8GB RAM or installed memory+ 10GB of Free Hard Disk Space* Dedicated high-speed internet:+ Internet download speed: 10.0 MBPS+ Internet upload speed: 5.0 MBPS+ Wired internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)Training Requirements* 1st Shift Training: 2 weeks (M-F), 8:30am-3:30pm* 2nd Shift Training: 2 weeks (M-F), 5:00pm-11:00pm* Weekend Training: 3 weekends (Sa-Su), 8:00am-4:00pmBenefitsand Perks* Performance-based pay and incentives* Shift premium pay for 2nd, 3rd, and weekend shifts* Holiday pay for employees returning for their fifth consecutive season* Safety and attendance incentives* Employee discounts up to 50% on items ordered from our catalogs and selected Outlet Store* Employee mini-stores with discounted products* Flexible work schedulesHow to ApplyIf you are a motivated and customer-focused individual who is looking for a flexible part-time job that fits your schedule, we invite you to apply for this exciting opportunity at blithequark. Please at to submit your application. You can also call us at 608-328-8480 if you have additional questions.Equal Employment Opportunityblithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.Disclaimerblithequark is not responsible for any errors or omissions in the job posting. We reserve the right to modify or cancel the job posting at any time.Apply for this job

Back to blog
Ads

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...