Virtual Receptionist / Inbound call answering / Warn outbound calls – Contract to Hire

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To apply, please submit your resume and a SHORT VOICE sample introducing yourself.Location: RemoteEmployment Type: Part-Time / Full-TimeCompensation: Competitive hourly rate (based on experience)About the Role:We are seeking a reliable and professional Virtual Receptionist to join our team and provide exceptional call answering and administrative support services for our clients. As the first point of contact, you will be responsible for answering incoming calls, greeting callers, taking messages, transferring calls, and providing general information in a courteous and efficient manner.Key Responsibilities:Answer incoming calls promptly, professionally, and with a friendly toneHandle caller inquiries, take accurate messages, and relay them to the appropriate partiesTransfer calls to internal teams or client contacts as necessaryProvide basic information about services or direct calls to resources when neededManage multiple client accounts and follow specific call handling instructionsDocument call details accurately and maintain updated call logsAssist with scheduling appointments or follow-up calls if requiredDeliver excellent customer service on every callRequirements:Excellent communication skills in English (both spoken and written)Light accent is acceptable, but clarity and professionalism are essentialPrevious experience in a receptionist, customer service, or call center role is preferredConfident, polite, and courteous phone mannerAbility to multitask and follow detailed instructions for different clientsStrong organizational and time-management skillsAccess to a quiet work environment and reliable high-speed internetProficient with communication tools such as VoIP, CRM platforms, and emailPreferred Qualifications:Experience working remotely in a client-facing roleFamiliarity with tools like Google chat, sheets, docs, Workspace, Zoom, and DialpadBilingual or multilingual abilities are a plus, though not requiredWhy Join Us?- Work from the comfort of your home- Flexible scheduling opportunities- Supportive, remote-first team culture- Hourly pay + potential commission for outbound calling assignmentsJoin our team and help businesses make a great first impression — one call at a time.To apply, please submit your resume and a short voice sample introducing yourself.

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