Senior Operations Management Analyst - Pearson - USA - work from home jobCompany: PearsonJob description: The Senior Operations Management Analyst is a critical member of a cross-functional team that collaborates with multi-national pharmaceutical companies, or their contracted proxy, in supporting pharmaceutical clinical research trials. This position disseminates critical information utilizing exceptional written and verbal communications. This position is also responsible for interpreting and explaining policies and procedures and applying them to the resolution of non-routine and complex issues. The position provides executive level support to the Clinical Assessment Market Development team and special projects. In both arenas, the position represents leadership to internal and external constituents with a high degree of professionalism and confidentiality.Scope of RoleSpends most of the time (75% or more) achieving organizational objectives through the coordinated project development operations and reporting. Manages project development plans by exercising latitude and independence in assignments. Establishes developmental goals and objectives, functions with autonomy. Manages the accountability and stewardship of human, and often physical resources in compliance with Translation Support and Clinical Assessment Market Development wide goals and objectives. Ensures both internal and external collaborators adhere to defined internal controls with a focus on policy and strategy implementation. Manages systems and procedures to protect intellectual property assets and requires practical knowledge in leading and managing the execution of processes, projects, and tactics.Knowledge, Skills, & AbilitiesInherently talented at calmly handling multiple, changing priorities, and competing deadlines.Strong knowledge and experience in project management, business process design, and reengineering.Ability to navigate difficult conversations as they relate to customer expectations.Demonstrated ability to strike the right tone and select the best medium of messaging in communication.Ability to problem-solve, multi-task and successfully lead and manage projects.Demonstrate a strong collaborative leadership style.Responsible for identifying and addressing individual, organizational and environmental conditions that foster or inhibit mission achievement.Successful working independently and as part of a team.A self-starter, driven by a standard of excellence.Overall Responsibilities and FunctionsSupports plans and strategies for providing licensed and translated Clinical Assessment intellectual property to customers.Initiate projects and contribute to the development of quality metrics by utilizing established project standards and procedures.Assumes responsibility for managing multiple projects with varying schedules, scope, and life cycles.Provides data to internal stakeholders regarding project status, schedules, escalations, issue resolution, risks, and risk mitigation.Creates, maintains, develops, and continually updates project plans and schedules.Applies methods and procedures to ensure products and services are delivered in a timely manner.Collaborates with stakeholders to provide defined deliverables within timelines.Communicates with customer as project development liaison.Collaborate with leadership and utilize data and analytics to drive change and inform decisions.Represent Translation Support on project development strategies and communication plans that support established goals and initiatives.Leads project teams [both internal and external], communicating individual roles and project expectations.Ensure a channel for clear communication between leadership, vendors, and customers and play a role in resolving conflict and issues.Independently responds on behalf of Translation Support to operational or customer issues and concerns working closely with leadership.Supports other personnel in a matrix organization.QualificationsBachelor's degree in business management, project management, or a related field. Graduate degree preferred.Three or more years of project management experience.Sales support experience required.Knowledge and use of project management tools and applications required.Proficiency with Microsoft Office.Excellent interpersonal and communication skills.Excellent planning and time management skills.Ability to multitask.Excellent organization skills required.Excellent leadership abilitiesCompensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the Colorado, California, Washington State, New York State, and New York City laws, the pay range for this position is as follows:The minimum full-time salary range is between $85,000 - $90,000.This position is not bonus eligible, and information on benefits offered is here.What to expect from PearsonDid you know Pearson is one of the 10 most innovative education companies of 2022?At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.To learn more about Pearson's commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.Job: GENERAL BUSINESS OPERATIONSOrganization: Assessment & QualificationsSchedule: FULL_TIMEReq ID: 13004#LI-REMOTE Senior Operations Management Analyst - Pearson - USA - work from home jobExpected salary: $85000 - 90000 per yearLocation: USA Senior Operations Management Analyst - Pearson - USA - work from home jobJob date: Wed, 30 Aug 2023 22:04:56 GMTApply for the job now! Senior Operations Management Analyst - Pearson - USA - work from home job