**Remote Medical Customer Service Representative – Seasonal Opportunity at blithequark**

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Are you a compassionate and customer-focused individual with a passion for helping others navigate the complexities of Medicare? Do you thrive in a fast-paced, dynamic environment where no two calls are ever the same? Look no further! blithequark is seeking highly motivated and experienced Remote Medical Customer Service Representatives to join our team on a seasonal basis.As a Remote Medical Customer Service Representative at blithequark, you will play a critical role in delivering exceptional customer experiences to our clients, while also providing valuable insights and guidance to help them make informed decisions about their Medicare coverage. If you're a team player with a strong work ethic, excellent communication skills, and a passion for delivering outstanding customer service, we want to hear from you!Aboutblithequarkblithequark is a leading provider of innovative staffing solutions, dedicated to connecting talented individuals with exciting opportunities in a wide range of industries. Our team of expert recruiters is passionate about making the right match between candidates and clients, and we're committed to delivering exceptional results that drive long-term success.ResponsibilitiesAs a Remote Medical Customer Service Representative at blithequark, your key responsibilities will include:* Providing exceptional customer service to clients through a mostly inbound call model, with a focus on empathy, active listening, and solution-focused communication* Utilizing your knowledge and expertise to help clients understand their Medicare coverage options and select the best products and services to meet their needs* Identifying additional needs and opportunities for clients to upgrade their products or services* Conducting outbound calls to provide follow-up support and ensure client satisfaction* Responding to customer inquiries in a timely and efficient manner, with a focus on compassion and understanding* Collaborating with internal teams to resolve complex issues and ensure seamless client experiencesQualificationsTo be successful in this role, you will need to possess the following qualifications:* Current Health insurance license in your state of residence* High-speed internet access (>15 mbps)* Minimum six (6) months sales experience* Integrity to follow HIPAA guidelines on maintaining patient privacy* High school diploma or equivalent* Computer savvy with proficiency in CRM software and other relevant toolsPreferred QualificationsWhile not required, the following qualifications would be highly desirable:* Bilingual in Spanish* Experience working in a call center or customer-facing environment* Knowledge of Medicare regulations and policies* Certification in customer service or a related fieldSkillsand CompetenciesTo excel in this role, you will need to possess the following skills and competencies:* Excellent communication and interpersonal skills* Strong problem-solving and analytical skills* Ability to work in a fast-paced, dynamic environment* High level of integrity and professionalism* Strong customer service skills, with a focus on empathy and active listening* Ability to work independently and as part of a team* Strong technical skills, with proficiency in CRM software and other relevant toolsCareer Growth Opportunities and Learning BenefitsAt blithequark, we're committed to helping our employees grow and develop their careers. As a Remote Medical Customer Service Representative, you will have access to a range of training and development opportunities, including:* Ongoing training and coaching to enhance your skills and knowledge* Opportunities for career advancement and professional growth* Access to a range of benefits and perks, including health insurance, paid time off, and moreWork Environment and Company CultureAs a Remote Medical Customer Service Representative at blithequark, you will work in a dynamic, fast-paced environment that is passionate about delivering exceptional customer experiences. Our company culture is built on a foundation of integrity, professionalism, and a commitment to excellence. We're a team of dedicated professionals who are passionate about making a difference in the lives of our clients and customers.Compensationand BenefitsAs a Remote Medical Customer Service Representative at blithequark, you will be rewarded with a competitive compensation package, including:* $21/hour ($24/hour if bilingual in Spanish)* Opportunities for overtime and bonuses* Access to a range of benefits and perks, including health insurance, paid time off, and moreHow to ApplyIf you're a motivated and experienced customer service professional with a passion for helping others, we want to hear from you! To apply for this exciting opportunity, please at [insert link] and submit your application today. We can't wait to hear from you!Apply for this job

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