About Teaching Strategies – Pioneering Early Childhood InnovationTeaching Strategies is a globally recognized ed‑tech company dedicated to transforming early childhood education through high‑impact digital solutions. Our mission is to empower teachers, inspire families, and nurture the next generation of curious, confident thinkers. By blending rigorous research‑based curriculum, real‑time assessment tools, professional development pathways, and vibrant family‑engagement platforms, we create a holistic ecosystem that supports every learner’s journey from the classroom to the home.Our culture is built on collaboration, creativity, and a relentless focus on outcomes. We celebrate diversity, champion continuous learning, and foster an environment where each team member can thrive both personally and professionally. As we continue to expand our portfolio of innovative products, we are looking for passionate leaders who are ready to shape the future of early childhood coaching at scale.Position Overview – Coach Membership Manager (Remote)The Coach Membership Manager will serve as the strategic leader for our Coach Membership program, ensuring exceptional content quality, seamless delivery, and measurable impact across our community of educators and mentors. This role blends program management, content strategy, data‑driven analysis, and cross‑functional collaboration to drive growth, retention, and satisfaction within the membership ecosystem.Reporting to the Director of Membership Services, you will partner closely with product, sales, and partner success teams to translate market needs into compelling coaching experiences. Your expertise will guide a dynamic team of Coach Mentors, empower sales partners with deep product knowledge, and shape the strategic roadmap for the Coach Membership offering.Key Responsibilities – What You’ll Own• Program Leadership & Community Management : Oversee the full lifecycle of the Coach Membership community, including event scheduling, member onboarding, feedback loops, and continuous improvement initiatives.• Team Development & Quality Assurance : Lead, mentor, and evaluate a team of Coach Mentors, establishing clear performance metrics, conducting regular quality audits, and fostering a culture of excellence and professional growth.• Content Strategy & Creation : Identify emerging coaching needs, collaborate with internal subject‑matter experts, and manage the end‑to‑end production of high‑impact coaching materials, webinars, toolkits, and resources.• Data‑Driven Insight & Forecasting : Analyze membership usage, engagement, and satisfaction data; generate quarterly reports for senior leadership; and forecast content adjustments based on predictive analytics.• Cross‑Functional Collaboration : Partner with Membership Leaders across product lines to develop an integrated support network, ensuring consistent messaging and a seamless member experience across all offerings.• RFP Support & Coaching Plans : Work with the Director of RFPs to craft compelling coaching proposals, tailoring plans to prospective clients and supporting win‑through strategies.• Quality Issue Resolution : Implement proactive quality assurance processes that identify and mitigate potential issues before they affect members, maintaining high service standards.• Travel & Representation : Attend occasional domestic meetings, conferences, and team events (approximately 10% travel) to represent the Coach Membership program and strengthen relationships with key stakeholders.Essential Qualifications – What We Require• Education : Bachelor’s degree in Early Childhood Education, Instructional Design, or a related field (Master’s preferred).• Experience : Minimum of 5 years of experience in an educational coaching or mentorship role, with at least 3 years in a partner‑facing, EdTech, or SaaS environment.• Leadership Acumen : Proven ability to establish, communicate, and track performance and quality metrics aligned with organizational goals.• Project Management : Demonstrated success managing complex projects, deadlines, and cross‑functional teams with a self‑directed, results‑oriented approach.• Communication Skills : Exceptional verbal and written communication abilities, capable of translating technical concepts into accessible, engaging language for diverse audiences.• Technology Proficiency : Strong command of Microsoft Office Suite; comfortable learning and adopting new ed‑tech platforms and analytics tools.• Travel Flexibility : Willingness to travel up to 10% of the time for in‑person engagements.• Background Check : Ability to successfully pass a comprehensive background screening.Preferred Qualifications – Nice‑to‑Have Attributes• Master’s degree in Education Leadership, Business Administration, or a related discipline.• Direct experience working within the early childhood education sector or with Teaching Strategies’ product suite.• Familiarity with Learning Management Systems (LMS), CRM platforms, and data visualization software.• Certification in coaching methodologies (e.g., ICF, NCDA) or instructional design.• Demonstrated success in driving membership growth, renewal rates, and customer satisfaction in a subscription‑based model.Core Skills & Competencies – What Makes You Successful• Strategic Vision : Ability to see the big picture, anticipate market trends, and align coaching initiatives with broader company objectives.• Analytical Insight : Comfortable interpreting quantitative and qualitative data to inform decision‑making and refine program delivery.• Relationship Building : Skilled at cultivating trust with internal partners, external clients, and community members.• Adaptability : Thrive in a fast‑paced, remote environment, embracing change and encouraging innovation.• Leadership Presence : Inspire and motivate a distributed team, providing clear direction, constructive feedback, and professional development pathways.• Customer‑Centric Mindset : Deep empathy for educators’ challenges and a relentless focus on delivering value that directly improves classroom outcomes.Career Growth & Learning – Your Path ForwardTeaching Strategies invests heavily in the growth of its people. As a Coach Membership Manager, you will have access to:• Professional Development Stipends : Annual budget for courses, conferences, certifications, and industry events.• Mentorship Programs : One‑on‑one coaching from senior leaders to accelerate leadership competencies.• Cross‑Functional Rotations : Opportunities to collaborate with product, sales, and research teams, broadening your expertise and visibility across the organization.• Leadership Pathways : Clear promotion tracks to senior manager, director, and executive roles based on performance, impact, and strategic contribution.Work Environment & Culture – Why You’ll Love Working With UsWe champion a remote‑first philosophy that empowers you to thrive from anywhere while staying deeply connected to a vibrant community:• Inclusive Culture : A diverse, equitable, and welcoming workplace where every voice matters.• Collaborative Atmosphere : Regular virtual coffee chats, team‑building events, and cross‑departmental hackathons that spark creativity.• Work‑Life Harmony : Unlimited paid time off, flexible scheduling, and a 100% remote setup that supports personal priorities.• Impact‑Driven Mission : Direct contribution to high‑quality early childhood education, helping teachers inspire lifelong learners.Compensation, Perks & Benefits – What We OfferTeaching Strategies provides a comprehensive and competitive total rewards package designed to support your wellbeing and future security:• Competitive Salary with annual performance‑based bonuses.• Employee Equity Appreciation Program – share in the company’s growth.• Health, Dental & Vision Insurance – extensive coverage for you and your dependents.• 401(k) Plan with generous employer match.• Fully Remote Work – anytime, anywhere, with a stipend for home‑office setup.• Unlimited Paid Time Off (including paid holidays and a dedicated Winter Break).• Paid Parental Leave – supporting you through life’s big moments.• Tuition Assistance – pursue further education with financial support.• Life, Short‑Term & Long‑Term Disability Insurance – 100% employer‑paid coverage.• Flexible Spending Accounts (FSA) for medical and dependent‑care expenses.• Voluntary Insurance Options – life, critical illness, and more.Commitment to Diversity, Equity & InclusionWe proudly uphold equal employment opportunity for all candidates, regardless of race, gender, veteran status, or disability. Our policies embody the values of inclusion, belonging, and respect, creating a workplace where every individual can bring their whole self to work.How to Apply – Take the Next StepIf you are excited about shaping the future of early childhood coaching, driving community impact, and leading a high‑performing remote team, we want to hear from you. Even if you don’t meet every single requirement, we encourage you to apply – great talent comes in many forms.Click the link below to submit your application, and let’s explore how your expertise can flourish at Teaching Strategies. – Join Our Visionary Team!We Encourage You to Apply!Even if you feel you’re not a perfect match, we’d still love to hear from you. We are looking for great people to join our friendly, innovative team.Apply for this job