Office Associate job at Wildlife Conservation Society in New York City, NY

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Title: Office AssociateLocation: Bronx United StatesJob type: onsite Time Type: Part TimeJob Description:Department: Admissions & ParkingLocation: Bronx ZooJob Type: Part-TimePay Rate: $18.00 per hourReports to: Manager/Assistant ManagerAbout Wildlife Conservation Society (WCS)WCS stands for wildlife and wild places. As the world's premier wildlife conservation organization, WCS has a long track record of achieving innovative, impactful results at scale. We run field programs spanning 60 countries and the entire ocean. We build on a unique foundation: Our reach is global; we discover through best-in-class science; we protect through work on the ground with local and indigenous people; we inspire through our world-class zoos, aquarium, and education programs; and we leverage our resources through partnerships and powerful policy influence. Our more than 4,000 diverse, passionately committed team members in New York City and around the world work collectively to achieve our conservation mission.Responsibilities:Responsibilities may include but are not limited to:Provide excellent customer service over the phone and transfer calls to the appropriate department (returns calls & check voicemail). Function as dispatch for internal calls & radio communications Monitor and update database regarding employee disciplinary issues, guest feedback, sales data etc.Retrieve information when needed by using the Galaxy terminal/software Handle customer service for TIBA pay-on-exit parking system Document employee disciplinary actions Facilitate communication between Associates and other departments (i.e. HR/Payroll) when needed Complete cash discrepancy investigations Maintain organization & cleanliness in the office Prepare outgoing mail for distribution at all parks Prepare documents and reports when requested Assist in the operation when needed Other duties assigned by management teamQualification RequirementsQualifications:•Prior office experience preferred •Proficient in Microsoft Office Suite •Strong verbal and written communication skills •Highly dependable and reliable •Proactive and outgoing •Ability to multi task, and work independently •Must be flexible & available to work weekends, holidays & extended hoursEqual Employment Opportunity DisclaimerWCS is an equal opportunity employer, and the organization complies with all employment and labor laws and regulations that prohibit discrimination in hiring and ensures that candidates from all backgrounds are fairly and consistently considered during the recruitment process. We are dedicated to hiring and engaging in a diverse workforce. We are committed to cultivating an inclusive work environment and looking for future team members who share that same value. The organization provides equal employment opportunities for all qualified candidates. The organization does not discriminate for employment based on gender, race/ethnicity, religion, color, national origin, sex, age, disability, marital status, sexual orientation, citizenship status, caste, genetic information or any other covered status or characteristic protected by laws and regulations/and similar categories.It is everyone’s responsibility to ensure that we do not tolerate discrimination or harassment based upon a person’s membership in one of these protected categories in areas such as recruitment, selection, job assignment, supervision, training, promotions, promotions, job grading, transfers, termination, compensation, benefits, educational opportunities, WCS sponsored recreational activities and facilities. The organization complies with the spirit and intent of relevant local laws and WCS’s employment policies.Note that the salary offer will reflect the selected candidate’s individual experiences, skills and qualifications, internal equity, work location and country of work.

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