Medical Records Technician Remote Overview Are you a self-starter with excellent attention to detail and organizational management skills that are adaptable to customer-driven priorities? Are you focused and would you like to make a difference in an injured worker’s life? Would you like to work in a professional organization that values intelligence, integrity, and initiative? Join our team and help us make a difference in the lives of those, specifically survivors and the brave responders, directly affected by the September 11th terrorist attacks. As a Medical Records Technician, you will work remotely in your home office and you will provide cross-departmental support to medical case managers as well as medical review physicians and their teams. You may be responsible for collecting case reports and letters and organizing them in a proprietary electronic case management system. You may be tasked with updating case notes, all while utilizing and refining your keen organizational skills. This is a tremendous opportunity to contribute and gain lifelong abilities. Responsibilities Medical Records Technicians may provide any combination of the following support functions on a daily basis: * Communicate with medical providers’ offices via fax, mail, and phone to follow up on appointment attendance. * Request/obtain records in a HIPPA-compliant fashion * Communicate with various medical department colleagues advising of receipt of records * Identification of criteria that may require referral directly to case management * Print, organize, scan, and attach medical files in an electronic case management system * Review, organize, and attach incoming e-faxes * Update clinical fields for description of documents * Other identified tasks associated with Medical Records Systems Medical Records Technician Qualifications * GED or High School diploma * 2+ years experience in the healthcare industry, medical records, or healthcare-related customer service/call center field * U.S. Citizenship * The ability to pass a preliminary credit and background check * The ability to obtain and maintain a clearance * Proficiency in Microsoft Office Suite * Strong verbal and written communication skills * Ability to identify medical terminology and documents * Ability to work independently, multitask, and adjust priorities * Ability to work well in a team environment, with a moderate degree of supervision, to handle a heavy workload, to prioritize work for self, and to meet assigned deadlines. Responsible for having reliable High-Speed Cable or Fiber Optic Internet service and Internet Router in established home office * Must have Excellent Communication Skills via Phone, E-Mail, Text, Verbal, and Documentation Skills and provide 24-hour follow-up to all communication Taking care of people is at the heart of everything we do. Our clients depend on our talented colleagues to take care of their most valuable assets—their employees, and their customers. At Sedgwick Government Solutions, caring counts®. Join our team of creative and caring people and help us make a difference in the lives of others. In addition to a competitive salary, comprehensive health and welfare benefits, tuition reimbursement, and incentive compensation, Sedgwick Government Solutions offers participation and vesting in a 401(k) plan with a company match and tuition assistance. If you would like to contribute to our important mission and work collegially in a professional organization that values intelligence, integrity, and initiative, consider a career with Sedgwick Government Solutions. Search Firm RepresentativesPlease be advised that SGS is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to SGS. All resumes submitted by search firms to any employee at SGS without a valid written agreement and task order in place will be deemed the sole property of SGS and no fee will be paid in the event that person is hired by SGS. The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required. Important Information Successful candidates will be required to undergo a credit and criminal background check and obtain and maintain confidential-level security clearance upon hire. We participate in the United States Federal Government E-Verify program to confirm the employment authorization of employees upon hire. SGS strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact SGS regarding accommodations. SGS is an Equal Opportunity and Affirmative Action Employer All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status, or any other classification protected by federal state, or local laws as appropriate, or upon the protected status of the person’s relatives, friends or associates. SGS abides by the requirements of41 CFR 60-741.5(a) [ This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities. SGS abides by the requirements of41 CFR 60-300.5(a) [ This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans. About Sedgwick Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. The company provides a broad range of resources tailored to the client's specific needs in casualty, property, marine, benefits, and other lines. At Sedgwick, caring counts; through the dedication and expertise of more than 27,000 colleagues across 65 countries, the company takes care of people and organizations by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact the bottom line. [