**Job Title:** Experienced Customer Service Representative – Hybrid Work Opportunity at blithequark

Other Jobs To Apply

Job Description:Unlock Your Potential with blithequarkAre you a motivated and customer-focused individual seeking a new challenge? Do you thrive in fast-paced environments and enjoy the flexibility of working from home? Look no further! blithequark is seeking an experienced Customer Service Representative to join our team in Irvine, California. As a valued member of our team, you will have the opportunity to grow, learn, and evolve in a supportive and dynamic work environment.About blithequarkAt blithequark, we understand the importance of work-life balance and the need for flexibility in today's fast-paced world. That's why we offer a unique hybrid work solution that combines the best of both worlds – the structure of an office environment and the convenience of working from home. Our team is passionate about delivering exceptional customer experiences, and we're committed to helping our employees grow and develop their skills.Schedule and Compensation Details* Attractive hybrid work solution that offers the best of both worlds:+ Office Rotation: Tuesday/Thursday & every other Friday+ Work from Home Rotation: Monday/Wednesday & every other Friday* Competitive pay rate: $26 per hour* Medical and dental benefits to support your overall well-being* Opportunity to gain valuable experience and skills in customer service* Positive and supportive work environment that fosters growth and development* Paid training to ensure you have the skills and knowledge to succeedResponsibilitiesAs a Customer Service Representative at blithequark, you will be responsible for:* Processing product complaints through various communication channels, including phone, email, and chat* Maintaining a positive experience while investigating complaints in a timely and courteous manner* Accurately updating databases with pertinent details and product information* Escalating issues based on severity to appropriate levels as needed* Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaintsQualificationsWe're looking for a motivated and customer-focused individual with:* A high school diploma or equivalent* At least 6 months of customer service experience* Strong problem-solving and organizational skills* Ability to work in a fast-paced environment* Ability to work a hybrid work schedule comprised of weekly office and remote requirementsWhat's Next?If you're a motivated and customer-focused individual with a passion for delivering exceptional customer experiences, we encourage you to apply. Once you submit your application, our team will review your skills and experience to determine if you're a good fit for this role. Even if this position doesn't work out, you'll still be part of our network, and our recruiters will have access to your profile, expanding your opportunities even more.Join the blithequark Team Today!If you're ready to take your career to the next level and join a dynamic team that values growth, learning, and evolution, to become a Customer Service Representative at blithequark. We can't wait to hear from you!!Apply for this job

Back to blog
Ads

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...