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Experienced Customer Service Representative – Hybrid Work Opportunity at blithequarkJob Description:AboutblithequarkAt blithequark, we're passionate about empowering individuals to grow, learn, and evolve in their careers. As a leading provider of innovative workforce solutions, we're committed to helping our clients achieve their goals while fostering a positive and supportive work environment for our team members. If you're looking for a dynamic and rewarding career opportunity, we invite you to explore our latest opening for a Customer Service Representative.Work-Life Balance and FlexibilityWe understand the importance of work-life balance and flexibility in today's fast-paced world. That's why we're offering a unique hybrid work solution that combines the best of both worlds. As a Customer Service Representative at blithequark, you'll enjoy a flexible schedule that includes:* Office Rotation: Tuesday/Thursday and every other Friday* Work from Home Rotation: Monday/Wednesday and every other Friday* Competitive pay rate: $26 per hourOur hybrid work solution allows you to balance your work and personal life while still delivering exceptional results for our clients. Plus, with our attractive compensation package, you'll be rewarded for your hard work and dedication.Why Join blithequark?We're proud to offer a range of benefits and perks that make us an attractive employer for talented individuals like you. Some of the reasons why you should join blithequark include:* Medical and dental benefits to ensure your health and well-being* Opportunities to gain valuable experience and develop your skills* A positive and supportive work environment that fosters collaboration and growth* Paid training to ensure you have the skills and knowledge to succeed* Access to our network of recruiters and job opportunitiesResponsibilitiesAs a Customer Service Representative at blithequark, you'll be responsible for:* Processing product complaints through various communication channels, including phone, email, and chat* Maintaining a positive experience while investigating complaints in a timely and courteous manner* Accurately updating databases with pertinent details and product information* Escalating issues based on severity to appropriate levels as needed* Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaintsQualificationsTo be successful in this role, you'll need:* A high school diploma or equivalent* At least 6 months of customer service experience* Strong problem-solving and organizational skills* Ability to work in a fast-paced environment* Ability to work a hybrid work schedule comprised of weekly office and remote requirementsWhat's Next?If you're interested in this exciting opportunity, here's what you can expect:* Once you apply, our recruiters will review your skills and experience to determine if you're a good fit for the role* If you're selected to move forward, you'll participate in a series of interviews and assessments to ensure you have the skills and knowledge required for the position* If you're successful, you'll join our team as a Customer Service Representative and begin your journey with blithequark!If you're ready to take the next step in your career and join a dynamic and supportive team, to become a Customer Service Representative at blithequark. We can't wait to hear from you!Apply Job!Apply for this job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...