Internal IT Specialist, Systems Integrations and Support

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Job DetailsJob Location: Norman - Norman, OKSalary Range: UndisclosedDescriptionLocation: Norman / Oklahoma City metro preferred. Remote possible for the right candidateType: Full timeAbout XCEL & Integrity Assessment GroupXCEL & Integrity Assessment Group are fast-growing NDT and maintenance and reliability companies known for innovative inspections and dependable service offerings. We support a largely remote workforce and multiple operating locations.Roles and responsibilities• Provide Tier 1 and Tier 2 support for a distributed team on Windows and macOS• Administer Google Workspace and Microsoft 365, including user lifecycle, groups, permissions, and security settings• Laptop management across the lifecycle: procurement, imaging, asset tracking, repairs, and replacements• User creation for employees and contractors with correct roles and access; clean offboarding and access removals• Software management: license inventory, deployments, updates, renewals, and compliance• Own SharePoint Online and Google Drive governance, site structure, permissions, and migrations• Build and maintain system integrations that reduce manual work using Apps Script, PowerShell, or no-code tools• Handle onboarding and offboarding, device provisioning, and standard images• Manage basic endpoint security, patching, and remote support tools• IT training: create one-page guides, host short training sessions and office hours• Maintain documentation and a searchable knowledge base• Track tickets, SLAs, and simple KPIs in the help desk system• Coordinate with vendors and escalate complex issues when neededWhy XCEL & IAG• Real impact on a field-heavy, remote team that depends on reliable systems• Growth company with integrations that create meaningful projects in identity, data governance, and workflow automation• Modern stack across Google Workspace and Microsoft 365 with clear opportunities to standardize and improve• Cross-functional exposure with Operations, Finance, HR, and field leadership• Autonomy with support, clear priorities, and the tools to do the job rightQualificationsExperience requirements• 3+ years in IT support or systems administration for a remote or hybrid team• Strong experience in Google Workspace Admin and Microsoft 365 Admin• Hands-on SharePoint Online administration and Google Shared Drives management• Demonstrated integrations work using Apps Script, PowerShell, Zapier, Make, or similar• Experience with laptop fleet management, user provisioning, and software license management• Working knowledge of identity, SSO, MFA, and basic networking• Clear communication, customer service mindset, and disciplined documentationPreferred experience• Background supporting service or industrial companies with field operations• Experience improving processes through automation and standard operating proceduresWork arrangement and benefits• Oklahoma City metro preferred, with periodic time at Norman HQ as needed• Competitive compensation and benefits, modern equipment, and professional development support

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