Health Promotion Coordinator – Pediatrics (AZ Remote)

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About the positionResponsibilities• Enter information from the tracking forms into the Medical Management System• Process referrals and forward specific referrals to appropriate departments• Maintain database and documentation• Enter and update data in the Immunization database• Conduct outreach to parents/guardians of members whose immunizations are not up-to-date• Contact members via telephone and/or mail on child health and wellness related topics• Communicate with providers on member related issues• Make follow-up calls to members who do not show to their scheduled doctor visits to identify possible obstacles• Outreach to members referred to services to verify that needs have been met• Perform all other duties as assignedRequirements• 1 year of experience in health insurance or other health care related field• High School Diploma or GED in general field of study• Knowledge of Medicaid regulations and guidelines• Knowledge of childhood immunization requirements• Familiarity with medical terminology• Computer experience in Microsoft Excel, Word, Outlook• Effective time management skills• Problem solving abilities• Ability to prioritize work tasks to adhere to deadlines and identified time frames• Typing speed of 35-40 wpmNice-to-haves• 1 year of experience in a managed care organization or related healthcare delivery system• Knowledge of the AHCCCS EPSDT program

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