Introduction to Southwest Airlines and Our MissionAt Southwest Airlines, our mission is to connect people to what's important in their lives through friendly, reliable, and low-cost air travel. As a leader in the aviation industry, we are committed to providing exceptional customer service, maintaining a positive company culture, and fostering a work environment that encourages collaboration, innovation, and growth. We are seeking an experienced System Engineer to join our team, working remotely from Indiana, to help us achieve our goals and continue to provide top-notch service to our customers.Job OverviewAs a System Engineer at Southwest Airlines, you will play a critical role in building and maintaining our Agile development environment, including the Continuous Delivery Pipeline. You will be responsible for ensuring the integration of resources, end-to-end deployment testing, DevOps practices, deployment, and delivery on demand. This position is an essential part of our team, and we are looking for someone who is passionate about helping us drive our Group Booking and Recovery product offering efforts forward.Key Responsibilities• Supervise vendor management, partner management, and oversight to deliver systems that are complete, scheduled, and managed over life cycles.• Research issues, plan solutions, recommend software and systems, and guide advancements in an organized way to meet business requirements.• Monitor and test performance and capacity for potential bottlenecks, identify potential solutions, and work with partners to implement fixes.• Provide and ensure the highest levels of systems and infrastructure availability and resolve escalations of moderate to medium to high complexity.• Implement and update the platform strategy and roadmap.• Maintain awareness of technology trends in the area of responsibility and make appropriate recommendations.• Maintain and direct computer and data networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.• Meet responsibilities and expectations associated with participating/driving projects.• Gather information relating to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.• Develop and execute integrated testing strategies using test-driven development principles to ensure solution integrity and quality.• May perform other work duties as directed by Supervisor's Managers.Essential QualificationsTo be successful in this role, you will need to have a Bachelor's degree in a related field and a strong foundation in systems development methodologies, practices, concepts, and technologies. You should have excellent problem-solving skills, with the ability to analyze and resolve issues of moderate to high complexity. Additionally, you should have solid knowledge of hardware components, systems, software, and networking technologies, as well as experience with troubleshooting, root cause analysis, solution development, and performance optimization within specific technology areas.Preferred QualificationsWhile not required, we prefer candidates who have experience with Agile development methodologies, DevOps practices, and cloud-based technologies. You should be skilled in strong partnering, communication, and collaboration in working with Business Clients and Technology support. You should also have excellent written, oral, and interpersonal communication skills, with the ability to design, configure, and test computer hardware, networking software, and operating system software.Skills and CompetenciesTo excel in this role, you will need to have a strong foundation in systems engineering, with the ability to work independently and as part of a team. You should be skilled in problem-solving, critical thinking, and analytical reasoning, with excellent communication and interpersonal skills. You should also be able to work in a fast-paced environment, with the ability to prioritize tasks and manage multiple projects simultaneously.Career Growth Opportunities and Learning BenefitsAt Southwest Airlines, we are committed to providing our employees with opportunities for growth and development. As a System Engineer, you will have access to training and development programs, as well as opportunities to work on complex and challenging projects. You will also have the opportunity to collaborate with experienced professionals in the field, and to contribute to the development of our systems and infrastructure.Work Environment and Company CultureAt Southwest Airlines, we are proud of our positive company culture and employee-friendly policies. We believe in fostering a work environment that is collaborative, inclusive, and supportive, and we are committed to providing our employees with the resources and tools they need to succeed. As a remote employee, you will be part of a virtual team, with opportunities to collaborate with colleagues across the country.Compensation, Perks, and BenefitsAs a System Engineer at Southwest Airlines, you can expect a competitive salary, as well as a range of benefits and perks. These may include:• Competitive compensation and bonuses.• Flight benefits, including free or discounted flights for you and your family.• Profit sharing program, which provides eligible employees with a share of the company's profits.• Health insurance, including medical, dental, and vision coverage.• Retirement plans, including a 401(k) plan with company match.• Paid time off, including vacation and sick leave.• Employee assistance program, which provides support for employees dealing with personal or professional challenges.• Stock purchase plan, which allows eligible employees to purchase company stock at a discount.• Tuition reimbursement program, which provides financial support for employees pursuing further education or career development.• Wellness programs, which provide resources and support for employees to maintain a healthy work-life balance.• Employee recognition programs, which celebrate and reward outstanding performance and contributions.• Community involvement programs, which provide opportunities for employees to engage in volunteer work and community service.ConclusionIf you are a motivated and experienced System Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity. As a remote employee working from home in Indiana, you will have the flexibility to work independently, while still being part of a dynamic and collaborative team. With a competitive salary, comprehensive benefits, and opportunities for growth and development, this is a great chance to take your career to the next level. to join our team and become a part of the Southwest Airlines family!Ready to Apply?This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. and take the first step towards an exciting new career with Southwest Airlines!Apply for this job