**Experienced Remote Live Chat Support Specialist – Join the blithequark Team and Embark on a Journey of Growth and Adventure**

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Are you a customer service enthusiast with a passion for exploring new horizons? Do you thrive in a dynamic environment where no two days are the same? Look no further! blithequark is seeking an experienced Remote Live Chat Support Specialist to join our team of dedicated professionals. As a key member of our support team, you will be responsible for providing exceptional customer service, building relationships with new customers, and navigating the ever-changing landscape of our industry.Aboutblithequarkblithequark is a pioneering service company that has been revolutionizing the way we approach tank monitoring in the petroleum and chemical industries. With over 20 years of experience, we have developed a unique blend of product development, customer service, quality control, and communication expertise that sets us apart from the rest. Our commitment to delivering reliable inventory management solutions has earned us a reputation as a trusted partner in the industry. As a member of our team, you will be part of a dynamic organization that values innovation, collaboration, and customer satisfaction.ResponsibilitiesAs a Remote Live Chat Support Specialist, you will be responsible for:* Answering incoming customer live chats regarding website navigation issues, service questions, and general client concerns* Building relationships with new customers to better understand and achieve their needs* Providing exceptional customer service through active listening, empathy, and effective communication* Managing multiple tasks simultaneously, prioritizing issues, and resolving problems efficiently* Collaborating with internal teams to ensure seamless communication and resolution of customer issues* Staying up-to-date with industry trends, product updates, and company policies to provide informed supportQualificationsTo be successful in this role, you will need:* A high school diploma or equivalent* Experience in customer service, preferably in a remote or call center environment* Strong telephone etiquette and communication skills* Familiarity with CRM tools and software* Excellent problem-solving and critical thinking skills* Ability to adapt to different personalities and situations* Strong organizational and time management skills* Ability to work independently with minimal supervisionRequirementsTo be eligible for this position, you must:* Be a resident of the United States* Have a reliable laptop or tablet with internet access* Be available to work a flexible schedule, including evenings and weekends* Have a quiet and dedicated workspace with minimal distractions* Be able to pass a background check and provide proof of identityBenefitsAs a valued member of our team, you will enjoy a comprehensive benefits package, including:* Competitive salary and bonus structure* Medical, dental, and vision insurance* Disability insurance* Life insurance* 401(k) plan with company match* Paid vacation and holidays* Opportunities for career growth and professional development* Flexible work arrangements, including remote work options* Access to cutting-edge technology and tools* Collaborative and dynamic work environmentCareer Growth OpportunitiesAt blithequark, we believe in investing in our employees' growth and development. As a Remote Live Chat Support Specialist, you will have opportunities to:* Develop your customer service skills and expertise* Learn about our products and services, and how to effectively communicate their value to customers* Collaborate with internal teams to drive business growth and innovation* Participate in training and development programs to enhance your skills and knowledge* Take on new challenges and responsibilities as you grow and develop in your roleWork Environment and Company Cultureblithequark is a dynamic and inclusive organization that values diversity, equity, and inclusion. Our team is passionate about delivering exceptional customer service and making a positive impact in our industry. We believe in:* Empowering our employees to take ownership of their work and make decisions that drive results* Fostering a culture of collaboration, innovation, and continuous learning* Prioritizing employee well-being and work-life balance* Celebrating our employees' achievements and milestones* Embracing diversity and promoting inclusivity in all aspects of our businessHow to ApplyIf you are a motivated and customer-focused individual with a passion for growth and adventure, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our website. We look forward to hearing from you and exploring how you can contribute to our team's success.!Apply for this job

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