Introduction to Workwarp and the Insurance IndustryAre you passionate about delivering exceptional customer service and making a meaningful impact in the lives of others? Do you have a strong foundation in Property and Casualty (P&C) insurance and a desire to join a nationally recognized organization? Look no further. Our client, a leading P&C insurance company, is seeking a highly skilled and experienced Licensed Insurance Agent to join their team in a remote capacity. As a remote Licensed Insurance Agent, you will have the opportunity to work from the comfort of your own home, providing consultative service to customers and educating them on personal lines P&C products.Company OverviewOur client is a Forbes-recognized Top Employer and a Business Insurance Best Place to Work. They are committed to fostering a collaborative environment that promotes employee growth and development. With a strong focus on customer satisfaction, they are dedicated to providing an outstanding service experience to their clients. As a Licensed Insurance Agent, you will be an integral part of their Customer Service Center team, working closely with independent insurance agents and their customers to deliver exceptional service and support.Job SummaryIn this role, you will be responsible for providing consultative service to customers, educating them on personal lines P&C products, and ensuring that their insurance protection needs are met. You will be expected to handle all calls, make informed decisions, and take appropriate action with minimal assistance from other team members or departments. You will also be responsible for processing policy and billing changes, researching and communicating underwriting guidelines and coverage requirements to agents and insureds, and recommending additional or increased coverage within specified carrier guidelines.Key Responsibilities• Handle all calls and make informed decisions with minimal assistance from other team members or departments• Counsel, educate, and provide accurate insurance advice to customers through research and problem-solving• Accurately relay information and make complex decisions regarding coverages and rates using established underwriting guidelines, procedures, and philosophy for multiple states• Interpret and verify coverages and data, using established guidelines and techniques such as timeliness, quality, and effectiveness to respond to all inquiries• Recommend and secure additional or increased coverage within specified carrier guidelines, providing insurance quotes to policyholders as required• Review incoming written correspondence, request additional details when needed, and draft written communications in response to service requests received from customers• Process policy change and policy issuance transactions online, received through various channels within specified guidelines, making policy payment plan changes as necessary with minimal assistanceEssential QualificationsTo be successful in this role, you must have an active Property and Casualty license or PL (Personal Lines) Producer License, as well as a minimum of 2 years of experience in the insurance industry. You must also possess excellent customer service skills, telephone etiquette, typing skills, active listening skills, and the ability to work in a fast-paced environment. Proficiency in CRM software and personal lines insurance is also required.Preferred Qualifications• Experience working in a remote or virtual environment• Strong knowledge of insurance products and services, including personal lines P&C insurance• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and agents• Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneouslySkills and CompetenciesTo excel in this role, you must possess a range of skills and competencies, including:• Customer service skills, with the ability to provide exceptional service to customers and agents• Telephone etiquette, with the ability to communicate effectively and professionally over the phone• Typing skills, with the ability to accurately and efficiently process transactions and communicate with customers and agents• Active listening skills, with the ability to understand and respond to customer needs and concerns• CRM software skills, with the ability to navigate and utilize CRM systems to manage customer interactions and data• Personal lines insurance knowledge, with the ability to understand and communicate insurance products and services to customers and agents• Follow-up and sales support skills, with the ability to follow up with customers and agents to ensure satisfaction and identify additional sales opportunities• Empathy and understanding, with the ability to provide compassionate and supportive service to customers and agentsCareer Growth Opportunities and Learning BenefitsAs a Licensed Insurance Agent with our client, you will have access to a range of career growth opportunities and learning benefits, including:• Comprehensive training programs, designed to help you develop the skills and knowledge you need to succeed in your role• Ongoing coaching and mentoring, with the opportunity to work with experienced professionals who can provide guidance and support• Professional development opportunities, including conferences, workshops, and online courses• Career advancement opportunities, with the potential to move into leadership or specialized roles within the companyWork Environment and Company CultureOur client is committed to fostering a collaborative and supportive work environment, with a strong focus on employee satisfaction and well-being. As a remote Licensed Insurance Agent, you will be part of a virtual team, working closely with colleagues and managers to deliver exceptional service to customers and agents. You will also have access to a range of tools and resources, including CRM software, online training platforms, and virtual communication tools.Compensation, Perks, and BenefitsAs a Licensed Insurance Agent with our client, you will be eligible for a competitive salary, as well as a range of perks and benefits, including:• Comprehensive benefits package, including health, dental, and vision insurance• Incentive and recognition programs, designed to reward outstanding performance and contributions• 401K contribution, with the opportunity to save for your future• Flexible work arrangements, including remote work options and flexible scheduling• Opportunities for professional development and career advancementConclusionIf you are a motivated and experienced insurance professional, looking for a new challenge and opportunity to grow your career, we encourage you to apply for this exciting role. As a remote Licensed Insurance Agent with our client, you will have the opportunity to work with a leading P&C insurance company, providing exceptional service to customers and agents, and contributing to the success of a dynamic and growing organization. Don't miss out on this opportunity to take your career to the next level – !Equal Opportunity Employer: Our client is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds, and are committed to providing a fair and inclusive hiring process. and take the first step towards an exciting and rewarding career as a remote Licensed Insurance Agent. We look forward to hearing from you!Apply for this job