Are you a detail-oriented and process-driven individual with a passion for quality assurance and improvement? Do you thrive in a dynamic and fast-paced environment where no two days are the same? If so, we invite you to join blithequark as an Experienced Process Associate – Quality Assurance and Improvement. In this role, you will play a critical part in ensuring the accuracy and efficiency of our operations teams, driving process improvements, and identifying emerging trends.Aboutblithequarkblithequark is a leading innovator in the technology industry, driven by a customer-centric approach and a passion for invention. Our company is guided by four core principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking. We are a dynamic and agile organization that values creativity, innovation, and collaboration. Our mission is to be Earth's most customer-centric company, and we strive to make smart, fast decisions that delight our customers.Job SummaryAs an Experienced Process Associate – Quality Assurance and Improvement at blithequark, you will be responsible for monitoring and ensuring the accuracy of our pricing analytics & operations team through audits and process improvement activities. You will work closely with our business, automation & technology teams to drive operational and system improvements, and identify emerging process performance trends. Your attention to detail, analytical skills, and ability to communicate effectively will be essential in achieving process goals and translating our core values into everyday practices.Key Responsibilities* Audit operations teams' & system outputs to ensure accuracy and efficiency* Suggest and implement process/system improvements to drive operational excellence* Identify emerging process performance trends and provide recommendations for improvement* Track and maintain quality metrics of assigned processes* Interact with business, automation & technology teams to drive operational and system improvements* Collaborate with cross-functional teams to achieve process goals and objectives* Develop and maintain process documentation and procedures* Provide training and support to team members on process improvements and best practicesEssential Qualifications* Bachelor's degree in a relevant field (e.g., business, operations, quality assurance)* 2+ years of experience in process improvement, quality assurance, or a related field* Strong analytical and problem-solving skills* Excellent communication and interpersonal skills* Ability to work independently and collaboratively in a team environment* Proficiency in Microsoft Office products and applications (e.g., Excel, Word, PowerPoint)Preferred Qualifications* Master's degree in a relevant field (e.g., business, operations, quality assurance)* Experience with process improvement methodologies (e.g., Six Sigma, Lean)* Knowledge of quality management systems (e.g., ISO 9001)* Familiarity with automation and technology tools (e.g., robotic process automation, artificial intelligence)* Experience working in a fast-paced, dynamic environmentSkillsand Competencies* Strong attention to detail and analytical skills* Excellent communication and interpersonal skills* Ability to work independently and collaboratively in a team environment* Strong problem-solving and critical thinking skills* Ability to adapt to changing priorities and deadlines* Strong organizational and time management skills* Proficiency in Microsoft Office products and applications (e.g., Excel, Word, PowerPoint)Career Growth Opportunities and Learning BenefitsAt blithequark, we believe in investing in our employees' growth and development. As an Experienced Process Associate – Quality Assurance and Improvement, you will have opportunities to:* Develop your skills and expertise in process improvement, quality assurance, and related fields* Collaborate with cross-functional teams to achieve process goals and objectives* Participate in training and development programs to enhance your knowledge and skills* Take on new challenges and responsibilities as you grow in your career* Contribute to the development of process documentation and proceduresWork Environment and Company Cultureblithequark is a dynamic and fast-paced organization that values creativity, innovation, and collaboration. Our work environment is designed to foster open communication, teamwork, and continuous learning. As an Experienced Process Associate – Quality Assurance and Improvement, you will be part of a team that is passionate about delivering high-quality results and driving process improvements.Compensation, Perks, and BenefitsWe offer a competitive compensation package, including:* Salary: $60,000 - $80,000 per year* Benefits: medical, dental, vision, and life insurance* Paid time off: vacation, sick leave, and holidays* Professional development opportunities: training, conferences, and certifications* Flexible work arrangements: remote work options and flexible hoursHow to ApplyIf you are a motivated and detail-oriented individual with a passion for quality assurance and improvement, we invite you to apply for the Experienced Process Associate – Quality Assurance and Improvement role at blithequark. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!Apply for this job