**Experienced Part-time Order Entry/Facilitator and Customer Service Representative – Remote Opportunity at blithequark**

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Are you a detail-oriented and customer-centric individual with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments and have a knack for multitasking? If so, we invite you to join our dynamic team at blithequark as a part-time Order Entry/Facilitator and Customer Service Representative. This role offers a unique opportunity to contribute to the success of our organization while working from the comfort of your own home.Aboutblithequarkblithequark is a leading [industry/field] company that prides itself on delivering innovative solutions and exceptional customer experiences. Our team is dedicated to fostering a culture of collaboration, creativity, and growth, and we're committed to helping our employees achieve their full potential. As a remote employee, you'll have the flexibility to work from anywhere while still being an integral part of our team.ResponsibilitiesAs a part-time Order Entry/Facilitator and Customer Service Representative, you'll play a pivotal role in ensuring smooth order processing, facilitating effective communication between various departments, and delivering exceptional customer service experiences. Your responsibilities will include:### Order Entry* Accurately enter and support orders received via various channels into blithequark's order management system.* Verify order information for completeness and accuracy, including pricing, product codes, and shipping details.* Coordinate with the sales team and customers to clarify any discrepancies or missing information in orders.* Ensure timely processing of orders and adherence to established deadlines.### Order Facilitation* Serve as a liaison between sales, production, logistics, and other relevant departments to facilitate order fulfillment.* Monitor order status and proactively communicate updates to customers regarding order progress, shipment tracking, and any delays.* Collaborate with inventory management to ensure product availability and timely replenishment to meet customer demands.* Address and resolve any issues or concerns related to order fulfillment promptly and effectively.### Customer Service* Provide exceptional customer service by promptly responding to inquiries via phone, email, or other communication channels.* Assist customers with order inquiries, product information, pricing, and any other queries they may have.* Handle customer complaints or concerns with empathy and professionalism, striving to achieve satisfactory resolutions.* Build and maintain strong relationships with customers to enhance loyalty and promote repeat business.QualificationsTo be successful in this role, you'll need:* A Bachelor's degree in business administration, marketing, or a related field (preferred).* Proven experience in order entry, customer service, sales support, or related roles.* Strong attention to detail and accuracy in data entry and order processing.* Excellent communication and interpersonal skills, with a customer-centric approach.* Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.* Proficiency in using order management systems, CRM software, and Microsoft Office suite.* Problem-solving skills and ability to handle challenging situations with patience and professionalism.* Familiarity with sales and inventory management processes (a plus).* Sufficiently bilingual (English/Spanish).* Personal computer and fluid internet connection.What We OfferAs a part-time Order Entry/Facilitator and Customer Service Representative at blithequark, you'll enjoy:* Competitive hourly rate: $18.00 - $22.00 per hour.* Flexible scheduling: 16 - 20 hours per week.* Opportunity to work from home.* On-the-job training to help you succeed in your role.* A dynamic and supportive team environment.How to ApplyIf you're a motivated and customer-focused individual with a passion for delivering exceptional experiences, we encourage you to apply for this role. Please submit your application through our website: Apply Job!We can't wait to hear from you!Apply for this job

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