Introduction to American Airlines and Our MissionAmerican Airlines is a renowned leader in the aviation industry, dedicated to providing safe, reliable, and exceptional travel experiences to our customers. As we continue to grow and expand our operations, we are seeking highly skilled and motivated individuals to join our team. Our company culture values diversity, inclusion, and innovation, and we are committed to creating a workplace where everyone can thrive and reach their full potential. If you are a talented IT professional looking for a new challenge and opportunity to make a real impact, we encourage you to apply for our Maintenance Control Technician position.Job Overview and ResponsibilitiesAs a Maintenance Control Technician at American Airlines, you will play a critical role in ensuring the safe and efficient operation of our aircraft. Your primary responsibilities will include:• Providing technical guidance and support to our maintenance teams, using your expertise to troubleshoot and resolve complex technical issues• Reviewing and analyzing mechanical and operational performance data to identify trends and areas for improvement• Coordinating with other teams and stakeholders to ensure seamless communication and collaboration• Developing and implementing plans to address maintenance issues and minimize downtime• Staying up-to-date with the latest industry developments, technologies, and best practices to continuously improve our maintenance operationsKey Responsibilities and AccountabilitiesSome of the key responsibilities and accountabilities of this role include:• Providing technical support and guidance to maintenance staff, including troubleshooting and resolving complex technical issues• Managing the MEL/CDL/NEF/TAC process in accordance with the MOCPM• Coordinating field trips to non-maintenance stations and ensuring that all necessary preparations are made• Updating delay data and DMR entries for non-maintenance stations• Reviewing open non-routine maintenance items on assigned fleet(s) or system(s) and developing plans to resolve persistent aircraft issues• Monitoring system or engine performance/failure monitoring systems and writing follow-up items to ensure the effectiveness of corrective action• Maintaining an up-to-date list of aircraft status (ETR) and communicating ETR and MEL information to the appropriate IOC staffRequirements and QualificationsTo be successful in this role, you will need to meet the following requirements and qualifications:• Bachelor's degree in a related field (e.g. aviation maintenance, engineering, or a similar field)• Minimum 3 years of experience in aviation maintenance, with a focus on commercial or military aircraft• F.A.A. Airframe and Powerplant license• Knowledge of MEL, ETOPS, and GPM• Ability to work rotating shifts and overtime, including nights, weekends, holidays, and days off• Ability to travel for support of unavailable aircraft• Report to work on a regular and timely basis• Must satisfy FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)• Must be able to pass our drug screening process• Must be able to obtain appropriate airport authority and/or US Customs security badgesPreferred Qualifications and SkillsWhile not required, the following qualifications and skills are preferred:• Extensive experience as a Maintenance Control Technician or in a similar role• Broad knowledge of aircraft systems and troubleshooting experience• Ability to work effectively in a fast-paced, dynamic environment• Excellent communication and interpersonal skills• Ability to work independently and as part of a teamCareer Growth and Development OpportunitiesAt American Airlines, we are committed to helping our employees grow and develop in their careers. As a Maintenance Control Technician, you will have access to a range of training and development opportunities, including:• On-the-job training and mentorship• Formal training programs and courses• Opportunities for advancement and promotion• Networking opportunities with other professionals in the industryWork Environment and Company CultureOur company culture values diversity, inclusion, and innovation, and we are committed to creating a workplace where everyone can thrive and reach their full potential. As a Maintenance Control Technician, you will be part of a dynamic and supportive team, with opportunities to collaborate with other professionals and contribute to the success of our organization.Compensation, Perks, and BenefitsWe offer a competitive salary and benefits package, including:• Medical benefits, including health, dental, prescription, and vision coverage• Wellness programs and resources to support your physical and mental health• 401(k) program with company match• Additional benefits, including employee assistance programs, pet insurance, and discounts on hotels, cars, cruises, and moreConclusion and Call to ActionIf you are a motivated and talented IT professional looking for a new challenge and opportunity to make a real impact, we encourage you to apply for our Maintenance Control Technician position. With a competitive salary, comprehensive benefits package, and opportunities for career growth and development, this is an exciting opportunity to join a leading organization in the aviation industry. Don't miss out – and take the first step towards a rewarding and challenging career with American Airlines!Apply for this job