About UsCalifornia State University, Bakersfield (CSUB) is a public university located in Bakersfield, California. As a member of the California State University system, CSUB is committed to providing high-quality education to its students, fostering a culture of innovation and collaboration, and serving the needs of the local community. Our university is dedicated to creating a diverse and inclusive environment that values the contributions of all individuals.About the RoleWe are seeking an experienced Full Stack Online Forms & Workflow Developer to join our Information Technology Services (ITS) team. As a key member of our Digital Transformation unit, you will be responsible for designing, developing, and maintaining online forms and workflow solutions that transform the way our campus does business. This is a fully remote role, offering you the flexibility to work from anywhere and enjoy a competitive salary, comprehensive benefits, and opportunities for career growth and development.Key Responsibilities• Design, develop, and maintain online forms and workflow solutions using relevant platforms and technologies.• Monitor the performance of online forms and workflows, gather data on usage, and generate periodic reports.• Analyze key metrics to assess the effectiveness and efficiency of implemented solutions.• Customize forms and workflows based on business requirements to ensure seamless integration with existing systems.• Collaborate with stakeholders to gather requirements and analyze current processes.• Identify bottlenecks and inefficiencies, propose solutions, and lead process improvement initiatives to enhance productivity and user experience.• Build forms and workflows to support various routing hierarchies and approval processes.• Develop and configure responsive online forms that integrate with backend systems.• Build reports and maintain dashboards allowing campus constituents to see their forms and where in the workflow those forms reside.• Provide training on the platform and how to bring others into the form and workflow building process.• Adhere to university policies, guidelines, and regulatory requirements related to data privacy and security.• Implement data validation measures to maintain the security and integrity of collected information.• Implement Process Automation & Integration.• Identify opportunities for process automation and integration with existing systems.• Evaluate and select appropriate tools and techniques to streamline data flows and reduce manual interventions.• Ensure data accuracy and integrity during the automation and integration processes.• System Administration.• Administer online workflow and integration system.• Install and configure software applications.• Set up user accounts.• Monitor system performance and troubleshoot with new version releases.• Generate reports for security review and audit.Essential QualificationsTo be considered for this role, you must possess the following qualifications:• Foundation Level:• Bachelor's degree in a related field with relevant training.• Additional qualifying experience may be substituted for the required education on a year-for-year basis.• Career Level:• Bachelor's degree in a related field and a minimum of two (2) years (within 5 years) of full-time equivalent experience as an analyst or programmer or other analytical experience related to the position.• Additional qualifying experience may be substituted for the required education on a year-for-year basis.Preferred QualificationsWe prefer candidates with the following qualifications:• Bachelor's degree in computer science or computer information systems.• Experience building forms and workflows with Adobe Sign.• Experience building forms and workflows using no-code development tool such as Kuali Build.• Experience with Peoplesoft Campus Solutions.• Experience with Hyland OnBase.• Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude.Skills and CompetenciesTo succeed in this role, you must possess the following skills and competencies:• Ability to apply consultative skills to perform business analysis after reviewing client's requirements to propose a set of solutions.• Ability to document business requirements from meetings with clients and develop project specifications.• Familiarity with industry standard integration functionality such as APIs (REST or SOAP), GraphQL, and JSON.• Understanding of the concept of data storage technology using on-prem or cloud-base service.• General knowledge with software development life cycle and structured system development concepts.• Familiarity in integrating applications using application-programming interfaces (API).• Works well on collaborative projects - strong sense of community with a willingness to share, teach others and document work.• Possesses strong attention to detail and dedication to providing high-quality results.• Ability to work independently without immediate direction.• Regular and reliable attendance is required.• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.• Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.• Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.• Thorough knowledge of English grammar, spelling and punctuation.• Ability to interpret, communicate and apply policies and procedures.• Ability to maintain a high degree of confidentiality.• Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.• Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.• Working knowledge of or ability to quickly learn University infrastructure.• Must be willing to travel and attend training programs off-site for occasional professional development.• Must be able to work overtime (Foundation-level), occasional holidays, and adjust working hours to meet special jobs.• May to perform work as needed on an emergency basis.Career Growth Opportunities and Learning BenefitsAs a member of our ITS team, you will have opportunities for career growth and development, including:• Professional development training and workshops.• Opportunities for advancement to leadership roles.• Collaboration with a diverse team of professionals.• Access to cutting-edge technology and tools.• Flexible work arrangements, including remote work options.Work Environment and Company CultureCSUB is committed to creating a diverse and inclusive work environment that values the contributions of all employees. Our company culture is built on the following principles:• Collaboration and teamwork.• Innovation and creativity.• Customer service and satisfaction.• Continuous learning and professional development.• Flexibility and work-life balance.Compensation, Perks, and BenefitsAs a CSUB employee, you will be eligible for a competitive salary, comprehensive benefits, and perks, including:• Medical, dental, and vision insurance.• Retirement participation in CalPERS.• CSU tuition waiver.• Up to 24 vacation days per year.• Sick leave with unlimited accrual.• 14 paid holidays per year.• Flexible work arrangements, including remote work options.How to ApplyIf you are a motivated individual ready to contribute to a thriving team, we encourage you to ! Please submit your application through our online portal, including your resume, cover letter, and any other required documents. We look forward to reviewing your application.Apply for this job