**Experienced Full Stack Business Intelligence Engineer – Amazon Customer Service Analytics and Defect Elimination**
Other Jobs To Apply
- Lead UX Researcher – Amazon Store
- CrowdSurf Freelancer – Amazon Store
- Virtual Sitter – Amazon Store
- Commercial Sales Analyst Midwest
- Experienced Dental Front Desk and Billing Coordinator for a Thriving Dental Practice in Lake Mary, Florida
- Experienced Customer Support Representative for E-commerce Solutions – Enhancing Customer Experience and Driving Business Growth at blithequark
- Pharmacist Consultant Sr 100% Virtual, CareBridge
- Experienced Data Analyst for Remote Data Entry Position – $22/Hour – blithequark
- [Remote] STARs Pharmacist (100% Remote)
- PSA/Customer Support with Energy Sector || 100% Remote || Full Time
- Work from Home Pharmacist- reside in AZ, TX IL, MT, NV, NM, KS, OK
- Experienced Virtual Customer Service Representative – Delivering Exceptional Support and Solutions to Diverse Customer Base at blithequark
- Remote Pharmacist (Prior Auth)
- Experienced Travel Customer Support Representative for Remote Work Opportunity with blithequark
- Pharmacist (Remote) – PA, NY, and/or SC
- Experienced Remote Data Entry Assistant and Typing Professional for Full-Time Teleworking Position with blithequark
- Pharmacist- Medication Therapy Management, Rheumatology
- Experienced Remote Data Entry Clerk and Administrative Assistant – Part-time/Full-time Online Work at Home Position in Market Research and Survey Assistance
- HC – PHARMACIST – INTERMEDIATE
- Experienced Customer Service Representative – Remote Health Care Benefits Support Specialist at blithequark
- Weight Management Primary Care Pharmacist job at Mayo Clinic in US National
- [Remote] Job Developer (FULL TIME & FULLY REMOTE)
- [Remote] Pharmacist (Remote) – PA, NY, and/or SC
- Experienced Seasonal Customer Support Representative for Leading Health and Wellness Mobile Apps – 3-Month Contract Opportunity with Potential for Long-Term Placement
- Sr. IT Epic ECSA Administrator – Amazon Store
- Sales Development Representative
- St. Luke’s University Health Network – Pharmacy Technician, Allentown, Part time days – Allentown, PA
- Experienced Psychic Tarot Chat Operators and Spiritual Advisors – Remote Positions Available for Compassionate and Gifted Individuals to Join blithequark’s Team of Online Operators
- Experienced Independent Psychic Advisor for Phone and Chat Readings – Leverage Your Intuitive Abilities from Home with blithequark
- Coverage Review Pharmacist
- Pharmacist Informaticist
- Part-time Chat Specialist for Automotive and Recreational Vehicle Sales, Service, and Finance – Representing blithequark Dealer Clients and Providing Exceptional Customer Service in a Fun and Professional Environment
- Experienced Online Chat Agent for Remote Customer Support and Service – Entry-Level Position with Opportunities for Growth and Development at blithequark
- ECG Technician – Remote – Night Shift
- Storyworth (YC W11) | Creative Strategist | Flexible hours (~20-30 hours/week) | REMOTE | US/Canada
- Experienced Customer Service Technical Specialist – Remote Opportunity for Exceptional Client Support and Technical Expertise at blithequark
- Experienced Customer Support Representative – Seasonal Remote Opportunity for Tax Software Support with blithequark
- Coding Quality Auditor and Specialist / Remote / Select States
- Monitor Technician Supervisor – Centralized Monitoring Unit
- Experienced Bilingual Financial Customer Service Representative – Remote Work Opportunity for Spanish and English Speakers in a Dynamic and Supportive Environment
- Strategic Advisor, Healthcare
- Experienced Part-Time Customer Support Representative – Delivering World-Class Service and Driving Business Growth at blithequark
- Experienced Customer Service Cargo Agent – Air Freight Operations and Logistics Support Specialist at blithequark
- American Airlines – Sr Manager, HR Compliance & Pre-Employment Delivery – Dallas, TX
- Spanish -Bilingual e-Live Verification Agent
- Certified Coder (Remote) – Pediatrics Central Administration
- Remote Gate Agent – Amazon Store
- Associate Customer Support Specialist
- Monitor Technician / Central Cardiac Monitoring Unit / Full Time / Night Shift 7:00pm-7:00am in USA
- Experienced Full-Time Remote Data Entry Clerk – Accurate Data Management and Administrative Support Specialist
Are you a data-driven professional with a passion for innovation and customer satisfaction? Do you thrive in fast-paced, dynamic environments where no two days are the same? If so, we invite you to join our Amazon Defect Elimination Analytics team as a Business Intelligence Engineer (BIE).
As a key member of our team, you will play a pivotal role in driving Amazon's mission to deliver a defect-free customer experience.About UsAt Amazon, we're committed to revolutionizing the way people live, work, and shop.
Our Defect Elimination Analytics team is a critical component of this mission, leveraging cutting-edge technology and data-driven insights to identify and eliminate defects that impact our customers.
As a BIE, you'll collaborate with cross-functional teams, including software developers, data engineers, research scientists, economists, program and product managers, to provide actionable insights and drive business growth.A Day in the LifeAs a Business Intelligence Engineer on our team, you'll be responsible for designing, developing, and maintaining scalable, automated, and user-friendly systems, reports, and dashboards to support our defect elimination program.
You'll work closely with operations, business teams, economists, and machine learning teams to consult, develop, and implement key performance indicators (KPIs), automated reporting and process solutions, and data infrastructure improvements to meet business needs.Key Responsibilities* Design, develop, and maintain scaled, automated, user-friendly systems, reports, dashboards, etc.* Partner with operations/business teams/economist/machine learning (ML) teams to consult, develop, and implement KPIs, automated reporting/process solutions, and data infrastructure improvements to meet business needs.* Develop the end-to-end automation of pipelines for applications and ML models.* Apply analytical skills to extract meaningful insights and learnings from large and complicated data sets.* Serve as liaison with business and technical teams to achieve project objectives, requiring data gathering, problem solving, modeling, and communication of insights and recommendations.Essential Qualifications* 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL, etc.
experience* Experience with data visualization using Tableau, Quicksight, or similar tools* Experience with data modeling, warehousing, and building ETL pipelines* Experience in Statistical Analysis packages such as R, SAS, and Matlab* Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling* Experience writing complex SQL queries* Bachelor's DegreePreferred Qualifications* Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift* Experience in data mining, ETL, etc.
and using databases in a business environment with large-scale, complex datasetsSkillsand Competencies* Strong business judgment and organization skills* Experience measuring product performance and collaborating with product owners to answer key questions* Detail-oriented, enthusiastic, and flexible* Ability to work in a fast-paced, dynamic environment with a strong team dynamic and welcoming culture* Excellent communication and problem-solving skills* Experience with big data technologies, statistical modeling, and natural language processingCareer Growth Opportunities and Learning BenefitsAs a Business Intelligence Engineer on our team, you'll have the opportunity to:* Work with cutting-edge technologies and tools, including AWS, Redshift, and Tableau* Collaborate with cross-functional teams to drive business growth and innovation* Develop your skills in data visualization, statistical modeling, and natural language processing* Participate in training and development programs to enhance your technical and business skills* Contribute to the development of our defect elimination program and make a meaningful impact on our customersWork Environment and Company CultureOur team is a dynamic and collaborative environment that values innovation, customer satisfaction, and teamwork.
We're committed to creating a workplace that's inclusive, diverse, and supportive of all employees.
As a Business Intelligence Engineer, you'll have the opportunity to work with a talented team of professionals who share your passion for data-driven insights and customer satisfaction.Compensation, Perks, and BenefitsAmazon offers a competitive salary, ranging from $89,600/year in our lowest geographic market up to $185,000/year in our highest geographic market.
In addition to a full range of medical, financial, and other benefits, we offer:* Medical, Dental, and Vision Coverage* Maternity and Parental Leave Options* Paid Time Off (PTO)* 401(k) Plan* Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation packageHow to ApplyIf you're a motivated and results-driven professional with a passion for data-driven insights and customer satisfaction, we invite you to apply for this exciting opportunity.
Don't worry if you don't meet every single requirement – we value a great attitude and a willingness to learn above all. Submit your application today and join our team in driving Amazon's mission to deliver a defect-free customer experience.Apply for this job
