**Experienced Full Stack BPO Calling Representative – US & India Markets Course Sales**

Other Jobs To Apply

About WorkwarpAt Workwarp, we're revolutionizing the way people learn and grow. As a leading provider of online courses and educational services, we're committed to empowering individuals to achieve their full potential. Our team is passionate about delivering exceptional customer experiences, and we're seeking a talented BPO Calling Representative to join our remote sales team.Job SummaryWe're looking for a dynamic and results-driven BPO Calling Representative to sell our online courses across the US and Indian markets. As a key member of our sales team, you'll be responsible for developing and executing targeted sales strategies to convert leads into successful course enrollments. If you're a motivated and customer-focused individual with a proven track record of success in sales, we want to hear from you!Key Responsibilities• Develop and execute targeted sales strategies to convert leads into successful course enrollments.• Make outbound calls to potential students, present the value of our online courses, and close sales efficiently.• Identify prospective customers' needs and recommend suitable courses, using consultative selling techniques.• Leverage a strategic follow-up process for warm leads, using personalized approaches to increase conversion rates.• Handle inbound queries from prospective students, providing detailed information and resolving any concerns regarding courses.• Consistently meet or exceed monthly sales targets through effective lead management and closure strategies.• Keep accurate records of sales interactions in CRM tools and regularly update lead progress.• Work closely with the marketing team to provide feedback on customer responses and help optimize lead-generation strategies.• Stay up-to-date on course offerings, new sales tactics, and market trends to continuously improve your sales approach.RequirementsTo succeed in this role, you'll need:• Minimum of 2 years of experience in BPO or telesales, with a strong focus on selling educational services or courses.• Proven ability to develop and implement successful sales strategies, consistently meeting sales targets.• Excellent communication and interpersonal skills, with fluency in English; knowledge of regional Indian languages is a plus.• Strong ability to handle objections and turn hesitant leads into sales.• Experience with CRM systems to manage leads and sales pipelines.• High-speed internet connection and an efficient home office setup.• Flexibility to work during U.S. and Indian time zones, as required.Preferred SkillsWe're looking for candidates with:• Proven track record of closing high-value sales in the education or course-selling domain.• Familiarity with both U.S. and Indian markets, with a deep understanding of customer motivations in each region.• Strong negotiation skills with the ability to build trust and rapport with potential students.• Adaptability to apply creative sales tactics when standard approaches fall short.• Ability to work independently and deliver under tight deadlines.Compensation and BenefitsWe offer a competitive base salary with lucrative performance-based incentives, as well as:• Work from home flexibility.• Fixed shift, rotational shift, and US shift options.• Performance bonus opportunities.Career Growth and Learning OpportunitiesAt Workwarp, we're committed to helping our employees grow and develop their skills. As a BPO Calling Representative, you'll have access to:• Ongoing training and development programs to enhance your sales skills and knowledge.• Regular feedback and coaching from experienced sales leaders.• Opportunities to work with a diverse range of customers and learn about their needs and preferences.Company CultureAt Workwarp, we value a collaborative and inclusive work environment. Our team is passionate about delivering exceptional customer experiences, and we're committed to creating a workplace that's supportive, flexible, and fun. As a BPO Calling Representative, you'll be part of a dynamic team that's dedicated to making a positive impact in the lives of our customers.How to ApplyDon't hesitate to apply if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today and take the first step towards joining our team!Apply for this job

Back to blog
Ads

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...