Join the dynamic and innovative team at blithequark, a leading PropTech company revolutionizing the rental sector globally. As a French Customer Service Representative, you will play a vital role in delivering exceptional customer experiences, driving growth, and contributing to the company's mission to transform the rental sector worldwide.Aboutblithequarkblithequark is on a mission to transform the rental sector globally by providing a seamless and hassle-free experience for tenants and landlords alike. Our vision is to make renting a home as easy as buying an item from Amazon. We are building a small and dynamic team of A-Players who are committed to growth and ready to scale blithequark to a global powerhouse in its sector. We believe in rewarding ambition and promoting from within, creating a culture that fosters innovation, collaboration, and continuous learning.About the RoleWe are seeking a dedicated and customer-focused individual to join our PropTech team in a fully remote, entry-level role. This is an exciting chance to launch your career in the fast-evolving PropTech sector, gaining invaluable experience and insight into building a high-growth company from the ground up. By working closely with our founders, you will have numerous opportunities for growth and development, shaping the future of the rental sector.Key ResponsibilitiesAs a French Customer Service Representative, your key responsibilities will include:* Providing property quotes to prospective and existing clients in French, ensuring accurate and timely responses to meet their needs* Assisting clients with the check-in and check-out processes, ensuring a seamless and hassle-free experience* Delivering maintenance support, resolving issues promptly and efficiently* Addressing and resolving customer complaints, providing exceptional service and ensuring customer satisfactionIdeal CandidateWe are looking for a talented and motivated individual who is passionate about delivering outstanding service. The ideal candidate will possess:* Fluent or native proficiency in French (written and spoken) - With a preference for an extra language being Spanish, English, or Arabic* Excellent verbal and written communication abilities, with a strong focus on customer service* Strong work ethic with a positive outlook, demonstrating a commitment to excellence and continuous improvement* Collaborative team player, with the ability to work independently and within a team* Passionate about delivering outstanding service, with a focus on customer satisfaction and loyalty* Innovative problem-solving skills, with the ability to think critically and creatively* Capable of working in a fast-paced, dynamic environment, with a strong focus on adaptability and flexibilityEssential and Preferred Qualifications* Bachelor's degree in a relevant field, such as hospitality, customer service, or business administration* 1-2 years of experience in customer service, preferably in a PropTech or related industry* Fluency in French (written and spoken) - With a preference for an extra language being Spanish, English, or Arabic* Strong knowledge of customer service principles and practices* Experience with CRM software and other customer service toolsSkillsand Competencies* Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues* Strong problem-solving and analytical skills, with the ability to think critically and creatively* Ability to work in a fast-paced, dynamic environment, with a strong focus on adaptability and flexibility* Strong attention to detail, with a focus on accuracy and quality* Ability to work independently and within a team, with a strong focus on collaboration and communicationCareer Growth Opportunities and Learning BenefitsAs a member of the blithequark team, you will have numerous opportunities for growth and development, including:* Professional development and training programs, designed to enhance your skills and knowledge* Mentorship and coaching from experienced colleagues and leaders* Opportunities for advancement and promotion, based on performance and potential* A dynamic and supportive work environment, with a focus on collaboration and teamwork* Access to the latest technology and tools, designed to enhance your productivity and efficiencyWork Environment and Company Cultureblithequark is a fully remote company, with a flexible and dynamic work environment. Our company culture is built on a foundation of innovation, collaboration, and continuous learning, with a focus on delivering exceptional customer experiences and driving growth. We believe in rewarding ambition and promoting from within, creating a culture that fosters innovation, creativity, and continuous improvement.Compensation, Perks, and BenefitsWe offer a competitive compensation package, including:* A salary range of $40,000 - $60,000 per year, depending on experience and qualifications* A comprehensive benefits package, including health insurance, retirement savings, and paid time off* A flexible and dynamic work environment, with a focus on work-life balance* Opportunities for professional development and growth, with a focus on continuous learning and improvement* A dynamic and supportive team, with a focus on collaboration and teamworkConclusionIf you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity to join the blithequark team. As a French Customer Service Representative, you will play a vital role in driving growth and contributing to the company's mission to transform the rental sector globally. to take the first step in your career journey with blithequark!Apply for this job