Join the Magic at Aulani, A Disney Resort and SpaAre you ready to be a part of the Disney magic? Do you have a passion for delivering exceptional guest experiences? Look no further! We are seeking a talented Food Retail Host/Hostess to join our team at Aulani, A Disney Resort and Spa. As a leader in the hospitality industry, we offer a unique opportunity to work in a fast-paced environment, create unforgettable experiences, and grow your career with a world-renowned brand.About Aulani, A Disney Resort and SpaAulani, A Disney Resort and Spa is a luxurious oasis in Kapolei, Hawaii, where the magic of Disney meets the beauty of the Hawaiian Islands. Our resort offers an unforgettable vacation experience, complete with world-class amenities, entertainment, and activities for families and guests of all ages. As a member of our team, you will have the opportunity to be part of a dynamic and supportive work environment that values exceptional guest service, teamwork, and personal growth.Job SummaryWe are seeking a highly motivated and enthusiastic Food Retail Host/Hostess to join our team in our Quick Service Cafés. As a Food Retail Host/Hostess, you will play a critical role in delivering exceptional guest experiences, ensuring seamless service, and maintaining a clean and welcoming environment. If you have a passion for hospitality, excellent communication skills, and the ability to work in a fast-paced environment, we encourage you to apply for this exciting opportunity.Key Responsibilities• Guest Experience: Greet and interact with all guests, ensuring a warm and welcoming experience.• Order Taking and Processing: Take orders, operate the POS system, and process payments accurately and efficiently.• Food Preparation and Service: Prepare and serve food and beverages, maintaining high-quality standards and presentation.• Cash Handling and Payment Processing: Handle cash transactions, operate the cash register, and process payments accurately.• Communication and Interpersonal Skills: Respond to guest inquiries, provide directions, and offer exceptional customer service.• Teamwork and Collaboration: Work effectively as part of a team to ensure seamless service and maintain a clean and organized work environment.• Adaptability and Flexibility: Adapt to changing situations, prioritize tasks, and maintain a positive attitude in a fast-paced environment.• Health and Safety: Maintain knowledge of health and sanitation regulations, including temperature requirements, and ensure a clean and safe work environment.Essential Qualifications• Bachelor's Degree: A Bachelor's degree in Hospitality, Business, or a related field is preferred.• Language Skills: Excellent verbal communication skills, with the ability to interact with guests and team members.• Cash Handling: Ability to handle cash transactions and operate a cash register.• Time Management: Ability to multitask, prioritize tasks, and maintain a high level of productivity in a fast-paced environment.• Teamwork: Ability to work effectively as part of a team, supporting colleagues and ensuring seamless service.• Adaptability: Ability to adapt to changing situations, prioritize tasks, and maintain a positive attitude.• Physical Requirements: Ability to work outside in various weather conditions, stand for long periods, and lift up to 25 pounds.Preferred Qualifications• Previous Experience: Previous experience in a food service or hospitality environment is preferred.• Local Ingredients: Knowledge of local ingredients and traditional Hawaiian cuisine is an asset.• Language Skills: Proficiency in Hawaiian or Japanese language is preferred.• Outdoor Experience: Previous experience working outdoors in a variety of weather conditions is an asset.What We OfferAt Aulani, A Disney Resort and Spa, we offer a comprehensive benefits package, including:• Competitive Salary: A competitive salary of $20/hour.• Medical Coverage: 100% medical coverage for you and your eligible dependents.• Tuition Reimbursement: 100% paid tuition at network schools.• Free Meals: Free meals for you and your family.• Free Parking: Free parking for you and your family.• Disney Perks: Free admission to Disney parks and resorts, plus other exclusive perks.Career Growth OpportunitiesAt Aulani, A Disney Resort and Spa, we are committed to the growth and development of our team members. We offer:• Training and Development: Comprehensive training programs to help you develop new skills and advance in your career.• Career Advancement: Opportunities for career advancement and promotion within the company.• Mentorship: Mentorship programs to help you navigate your career and achieve your goals.Work Environment and CultureAt Aulani, A Disney Resort and Spa, we pride ourselves on a culture of excellence, teamwork, and respect. Our work environment is:• Dynamic and Fast-Paced: A fast-paced and dynamic environment that requires adaptability and flexibility.• Supportive and Collaborative: A supportive and collaborative work environment that values teamwork and communication.• Fun and Engaging: A fun and engaging work environment that offers opportunities for growth and development.How to ApplyIf you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to:We look forward to hearing from you and exploring how you can join our team at Aulani, A Disney Resort and Spa!Apply This Job