**Experienced Customer Support Representative – Remote Opportunity to Revolutionize Senior Living Communities with blithequark**
Other Jobs To Apply
- Lead UX Researcher – Amazon Store
- CrowdSurf Freelancer – Amazon Store
- Virtual Sitter – Amazon Store
- Commercial Sales Analyst Midwest
- Experienced Dental Front Desk and Billing Coordinator for a Thriving Dental Practice in Lake Mary, Florida
- Experienced Customer Support Representative for E-commerce Solutions – Enhancing Customer Experience and Driving Business Growth at blithequark
- Pharmacist Consultant Sr 100% Virtual, CareBridge
- Experienced Data Analyst for Remote Data Entry Position – $22/Hour – blithequark
- [Remote] STARs Pharmacist (100% Remote)
- PSA/Customer Support with Energy Sector || 100% Remote || Full Time
- Work from Home Pharmacist- reside in AZ, TX IL, MT, NV, NM, KS, OK
- Experienced Virtual Customer Service Representative – Delivering Exceptional Support and Solutions to Diverse Customer Base at blithequark
- Remote Pharmacist (Prior Auth)
- Experienced Travel Customer Support Representative for Remote Work Opportunity with blithequark
- Pharmacist (Remote) – PA, NY, and/or SC
- Experienced Remote Data Entry Assistant and Typing Professional for Full-Time Teleworking Position with blithequark
- Pharmacist- Medication Therapy Management, Rheumatology
- Experienced Remote Data Entry Clerk and Administrative Assistant – Part-time/Full-time Online Work at Home Position in Market Research and Survey Assistance
- HC – PHARMACIST – INTERMEDIATE
- Experienced Customer Service Representative – Remote Health Care Benefits Support Specialist at blithequark
- Weight Management Primary Care Pharmacist job at Mayo Clinic in US National
- [Remote] Job Developer (FULL TIME & FULLY REMOTE)
- [Remote] Pharmacist (Remote) – PA, NY, and/or SC
- Experienced Seasonal Customer Support Representative for Leading Health and Wellness Mobile Apps – 3-Month Contract Opportunity with Potential for Long-Term Placement
- Sr. IT Epic ECSA Administrator – Amazon Store
- Sales Development Representative
- St. Luke’s University Health Network – Pharmacy Technician, Allentown, Part time days – Allentown, PA
- Experienced Psychic Tarot Chat Operators and Spiritual Advisors – Remote Positions Available for Compassionate and Gifted Individuals to Join blithequark’s Team of Online Operators
- Experienced Independent Psychic Advisor for Phone and Chat Readings – Leverage Your Intuitive Abilities from Home with blithequark
- Coverage Review Pharmacist
- Pharmacist Informaticist
- Part-time Chat Specialist for Automotive and Recreational Vehicle Sales, Service, and Finance – Representing blithequark Dealer Clients and Providing Exceptional Customer Service in a Fun and Professional Environment
- Experienced Online Chat Agent for Remote Customer Support and Service – Entry-Level Position with Opportunities for Growth and Development at blithequark
- ECG Technician – Remote – Night Shift
- Storyworth (YC W11) | Creative Strategist | Flexible hours (~20-30 hours/week) | REMOTE | US/Canada
- Experienced Customer Service Technical Specialist – Remote Opportunity for Exceptional Client Support and Technical Expertise at blithequark
- Experienced Customer Support Representative – Seasonal Remote Opportunity for Tax Software Support with blithequark
- Coding Quality Auditor and Specialist / Remote / Select States
- Monitor Technician Supervisor – Centralized Monitoring Unit
- Experienced Bilingual Financial Customer Service Representative – Remote Work Opportunity for Spanish and English Speakers in a Dynamic and Supportive Environment
- Strategic Advisor, Healthcare
- Experienced Part-Time Customer Support Representative – Delivering World-Class Service and Driving Business Growth at blithequark
- Experienced Customer Service Cargo Agent – Air Freight Operations and Logistics Support Specialist at blithequark
- American Airlines – Sr Manager, HR Compliance & Pre-Employment Delivery – Dallas, TX
- Spanish -Bilingual e-Live Verification Agent
- Certified Coder (Remote) – Pediatrics Central Administration
- Remote Gate Agent – Amazon Store
- Associate Customer Support Specialist
- Monitor Technician / Central Cardiac Monitoring Unit / Full Time / Night Shift 7:00pm-7:00am in USA
- Experienced Full-Time Remote Data Entry Clerk – Accurate Data Management and Administrative Support Specialist
Are you passionate about delivering exceptional customer experiences and making a meaningful impact in the lives of seniors? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Look no further! blithequark, a market-leading SaaS solution, is seeking an experienced Customer Support Representative to join our remote team.
As a key member of our support team, you will play a vital role in helping us expand our customer base and develop new products that transform the way senior living communities care for their residents.Aboutblithequarkblithequark is a pioneering SaaS solution that has revolutionized the way senior living communities manage their operations.
With over 6,500 communities worldwide relying on our software, we're committed to delivering exceptional customer experiences that exceed expectations. Our team is passionate about innovation, collaboration, and making a positive impact on the lives of seniors.
As a Customer Support Representative at blithequark, you'll be part of a dynamic team that's shaping the future of senior living.Key ResponsibilitiesAs a Customer Support Representative, you will be the first point of contact for our customers, providing support over the phone, via email, and through our ticketing system.
Your primary responsibilities will include:* Providing exceptional customer service, resolving issues, and answering questions in a timely and professional manner* Following best practices for resolving tickets, including:+ Clarifying customer reasons for support requests+ Determining the cause of problems+ Selecting and explaining the best solution to solve the problem+ Expediting correction or adjustment+ Following up to ensure resolution* Maintaining accurate customer records by updating account information in HubSpot* Following best practices for documentation in our ticketing system* Contributing to company-wide initiatives, such as:+ Adopting new technologies+ Updating product documentation+ Providing support for launching new products* Becoming a product expert, providing product enhancement ideas to our Product Management team* Contributing to team goals by accomplishing related tasks accurately and in a timely manner* Participating in our rotating on-call schedule to ensure our customers receive support after standard business hoursRequirementsTo succeed in this role, you'll need:* Customer service experience, preferably in a software or healthcare-related industry* Strong problem-solving capabilities and excellent verbal and written communication skills* A bachelor's or associate's degree, or equivalent experience* A remote work environment that is compliant with cybersecurity and other company workplace policies* Availability to work regular hours (10:30 am CT to 7:00 pm CT, Monday through Friday) and participate in the on-call/after-hours rotational schedulePreferred QualificationsWhile not required, experience with eMARs, EHRs, or other healthcare-related technologies is a plus.
If you have a passion for software and a desire to learn and grow with our company, we encourage you to apply.Skillsand CompetenciesTo excel in this role, you'll need:* Excellent communication and interpersonal skills* Strong problem-solving and analytical skills* Ability to work in a fast-paced, dynamic environment* Proficiency in using software applications, including ticketing systems and customer relationship management tools* Strong attention to detail and organizational skills* Ability to work independently and as part of a team* Strong customer service skills, with a focus on delivering exceptional experiencesCareer Growth Opportunities and Learning BenefitsAt blithequark, we're committed to helping our employees grow and develop their skills.
As a Customer Support Representative, you'll have opportunities to:* Develop your product knowledge and become a subject matter expert* Contribute to company-wide initiatives and projects* Participate in training and development programs to enhance your skills and knowledge* Collaborate with cross-functional teams to drive business results* Enjoy a dynamic and supportive work environment that encourages growth and innovationWork Environment and Company CultureAs a remote employee, you'll have the flexibility to work from anywhere, while still being part of a dynamic and supportive team.
Our company culture is built on:* Collaboration and teamwork* Innovation and creativity* Customer-centricity and a passion for delivering exceptional experiences* Continuous learning and growth* Work-life balance and flexibilityCompensation, Perks, and BenefitsWe offer a competitive compensation package, including:* A salary that reflects your experience and qualifications* Benefits, including health insurance, retirement savings, and paid time off* Opportunities for professional growth and development* A dynamic and supportive work environment* Flexible work arrangements and remote work optionsHow to ApplyIf you're passionate about delivering exceptional customer experiences and making a meaningful impact in the lives of seniors, we encourage you to apply for this exciting opportunity.
Please submit your resume and a cover letter outlining your experience, skills, and qualifications. We can't wait to hear from you!!Apply for this job
