**Experienced Customer Service Specialist – Retail Sales and Customer Experience Expert**

Other Jobs To Apply

Join blithequark, a leading home decor and flooring retailer, as a valued member of our team. As a Customer Service Specialist, you will play a vital role in creating a seamless and enjoyable shopping experience for our customers. If you are a friendly, enthusiastic, and hard-working individual with exceptional communication skills, we encourage you to apply for this exciting opportunity.AboutblithequarkAt blithequark, we pride ourselves on providing an exceptional customer experience that sets us apart from the competition. Our stores are designed to inspire and educate our customers, offering a wide range of home decor and flooring products that cater to diverse tastes and budgets. As a Customer Service Specialist, you will be the face of our brand, interacting with customers, answering their queries, and providing personalized recommendations to ensure their shopping experience is nothing short of exceptional.Key ResponsibilitiesAs a Customer Service Specialist at blithequark, your key responsibilities will include:* Initiating conversations with customers, discussing their plans, suggesting products, and encouraging excitement about transactions* Providing customer service that exceeds expectations, ensuring customers feel valued and supported throughout their shopping experience* Maintaining assigned areas stocked, dirt-free, and secure, ensuring customers can shop seamlessly* Utilizing teamwork with management and colleagues to achieve sales targets* Utilizing the POS system to finalize customer transactions* Following guidelines in place for handling customer refunds and exchanges* Abiding by standard practices for accepting payment through cash, checks, and credit cards* Developing pricing labels and promotional displays, managing stocks, labeling, and showcasing products* Respecting essential principles that dictate the company's actions* Demonstrating and validating compliance with company safety protocols* Following company guidelines in answering calls and taking messages* Being available to assist in any department of the store, if necessary* Achieving excellence in a rapid environment with precisionEssential QualificationsTo be successful as a Customer Service Specialist at blithequark, you will need to possess the following essential qualifications:* Be at least 18 years old* Possess basic math competency* Have prior experience in customer support* Demonstrate the ability to multitask efficiently and deliver excellent results even in stressful situations* Possess forklift certification (specific job positions may require this)* Pass a state-mandated drug test before obtaining certification for heavy equipment operationPhysical and Sensory RequirementsAs a Customer Service Specialist at blithequark, you will be required to:* Exert physical force ranging from 30 to 60 pounds occasionally or 20 to 30 pounds frequently to transport or manipulate objects* Manipulate and feel objects using your hands and fingers* Perform repeated activities that demand physical exertion, such as standing, walking, reaching, balancing, or climbingWork Environment and Company CultureAt blithequark, we pride ourselves on creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our stores are designed to be welcoming and accessible, and we strive to create a culture that is supportive, collaborative, and fun. As a Customer Service Specialist, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences.Career Growth Opportunities and Learning BenefitsAs a valued member of our team, you will have access to a range of career growth opportunities and learning benefits, including:* Ongoing training and development programs to enhance your skills and knowledge* Opportunities for advancement to leadership roles or specialized positions* Competitive compensation and benefits packages* Recognition and rewards for outstanding performance* A dynamic and supportive work environment that encourages growth and developmentCompensation, Perks, and BenefitsAs a Customer Service Specialist at blithequark, you can expect a competitive compensation package that includes:* Competitive hourly wage or salary* Opportunities for overtime pay* Comprehensive benefits package, including medical, dental, and vision insurance* 401(k) or other retirement savings plan* Paid time off and holidays* Discounts on blithequark products and servicesHow to ApplyIf you are a motivated and customer-focused individual with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your application through our website or in-store application process. We look forward to welcoming you to the blithequark team!Apply for this job

Back to blog
Ads

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...