**Experienced Customer Service Specialist – Remote Opportunity at blithequark**

Other Jobs To Apply

Are you a customer service professional looking for a challenging and rewarding role that offers opportunities for growth and development? Do you thrive in a fast-paced environment where no two days are ever the same? Look no further than blithequark, a leading business solutions provider in North America. We are seeking an experienced Customer Service Specialist to join our team and provide exceptional service to our customers and clients.AboutblithequarkAt blithequark, we are passionate about helping businesses grow and succeed. We believe that our people are our greatest asset, and we are committed to providing a supportive and inclusive work environment that fosters collaboration, innovation, and creativity. Our team is made up of talented and dedicated professionals who are passionate about delivering exceptional results and making a positive impact on our customers and clients.Job SummaryAs a Customer Service Specialist at blithequark, you will be responsible for providing top-notch service to our customers and clients through the placement and monitoring of orders. You will work closely with our Business Development Assistants, Business Development Managers, and other support-related areas to ensure that our customers receive the best possible experience. This is a remote opportunity, and you will have the flexibility to work from the comfort of your own home.Key Responsibilities* Performs all tasks for processing orders, verification, and customer service, including:+ Validating and executing Grocery Products (GP) order processing and scheduling+ Handling Distress Sale Orders, Will Call Pickups, and Order Auditing+ Performing all necessary work and tasks to ensure Supply Chain goals and metrics are met* Oversees a variety of customers, including complex ones, and escalates questions to Supervisor as necessary* Groups orders for largest truck loads for cost savings and bracket pricing qualification* Requests appointments for loads as needed* Groups and trips customer pickup loads* Addresses any potential order issues and gathers and tracks order details and researches any discrepancies* Provides timely and thorough communication with clients and customers* Works within the supply chain to mitigate inventory issues* Participates in scheduled calls with Hormel/Customer, providing feedback and insight* Communicates regularly with management, advising on critical issues or opportunities* Performs some training and vacation/out of office back-upEssential Qualifications* High School Diploma or GED* 1-3 years of experience in Customer Service working in a fast-paced environment* Ability to work independently and prioritize duties with minimal supervision, to accurately execute detailed work to meet deadlines* Ability to complete multiple duties with accuracy, shifting from one to another with frequent interruptions and competing deadlines* Demonstrated proficiency in Microsoft applications, with an emphasis on Excel, Outlook, and web-browsers* Excellent communication and interpersonal skillsPreferred Qualifications* Experience working in a supply chain or logistics environment* Knowledge of Grocery Products (GP) order processing and scheduling* Familiarity with Distress Sale Orders, Will Call Pickups, and Order Auditing* Experience working with complex customers and resolving issues* Strong analytical and problem-solving skills* Ability to work in a team environment and collaborate with othersWhat We Offer* Full-time benefits, including Medical, Dental, Vision, and Life insurance* 401(k) with company match* Training and career development opportunities* Generous paid time-offWork Environment and CultureAt blithequark, we value a positive and inclusive work environment that fosters collaboration, innovation, and creativity. Our team is made up of talented and dedicated professionals who are passionate about delivering exceptional results and making a positive impact on our customers and clients. We offer a flexible and remote work arrangement, allowing you to work from the comfort of your own home.How to ApplyIf you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this opportunity. Please submit your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you!Equal Employment Opportunityblithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide equal opportunities for employment and career advancement.Job TypeFull-timeRemoteYesJob CategoryCustomer ServiceExperience1-3 yearsEducationHigh School Diploma or GEDLanguageEnglishWork HoursFlexible, 40 hours per weekBenefits* Full-time benefits, including Medical, Dental, Vision, and Life insurance* 401(k) with company match* Training and career development opportunities* Generous paid time-offSalaryCompetitive salary and benefits packageHow to ApplyApply Job!Apply for this job

Back to blog
Ads

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...