**Experienced Chat Specialist – Automotive Industry Customer Service Representative**

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At blithequark, a leading provider of innovative solutions for the automotive industry, we are seeking an experienced and customer-focused Chat Specialist to join our team. As a Chat Specialist, you will play a vital role in representing our automotive dealer clients favorably through online conversations, turning interactions into leads that drive revenue growth. If you are a positive and energetic individual with a passion for great customer service and technology, we encourage you to apply for this exciting opportunity.Aboutblithequarkblithequark is a dynamic and fast-paced organization that values innovation, teamwork, and customer satisfaction. As a leading provider of car dealership software, services, and forms, we help dealerships deliver better results and transform the customer experience. Our company culture is built on a foundation of professionalism, fun, and a commitment to excellence. We are proud to be an equal opportunity employer, encouraging applicants of all ages and experience to apply.ResponsibilitiesAs a Chat Specialist at blithequark, your primary responsibilities will include:* Handling a wide variety of customer inquiries via online chat, providing accurate information about our products and services* Narrowing down on appointment information to schedule appointments and capture customer contact information for lead generation and client review* Summarizing interactions based on customer needs for client review* Developing and maintaining a knowledge base of the evolving products and services* Collaborating with our team to ensure seamless communication and exceptional customer serviceQualificationsTo be successful in this role, you will need:* Previous experience in retail customer service or the automotive industry (although not necessary, it is preferred)* Basic internet and window-based computer skills* Strong ability to multitask, with gaming experience being a plus* Positive and professional demeanor* Excellent written and verbal communication skills* Ability to adapt to change and enjoy a quick-paced work environmentRequirements* Ability to attend 4 weeks of training, Tuesday-Saturday between the hours of 10am-6:30pm CST* Previous experience in retail customer service or the automotive industry (although not necessary, it is preferred)* Basic internet and window-based computer skills* Strong ability to multitask, with gaming experience being a plus* Positive and professional demeanor* Excellent written and verbal communication skills* Ability to adapt to change and enjoy a quick-paced work environmentBenefitsAs a valued member of our team, you will enjoy a comprehensive benefits package, including:* Medical, dental, vision, and life insurance* Company contributions to your HSA* 6% match on 401(k)* Paid time off and work-life balance* Access to our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center* Opportunities to participate in sports and social leagues after work, as well as volunteering initiatives through our Associate FoundationWhat We Do at blithequarkFounded in [Year], blithequark is a leading provider of car dealership software, services, and forms to help dealerships deliver better results and transform the customer experience. With products in over 70% of U.S. dealerships, we feature the industry's only Retail Management System. If you've ever purchased a vehicle at a dealership, there's a good chance we had a hand in that transaction.Join Our TeamIf you are a motivated and customer-focused individual with a passion for technology and great customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!****Apply Job!Apply for this job

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