Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a fast-paced, dynamic environment where no two interactions are ever the same? If so, we invite you to join blithequark as a Call Center Customer Service Representative (Work from Home) in Tennessee. As a key member of our team, you'll be the voice of blithequark, creating meaningful connections with customers and redefining customer service from the comfort of your own home.Aboutblithequarkblithequark is a global leader in communications and technology, dedicated to empowering individuals and businesses to thrive in an ever-changing world. With a rich history of innovation and a commitment to excellence, we're shaping the future of connectivity and beyond. As a Work from Home Customer Service Representative, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences and driving business growth.Your ImpactAs a Call Center Customer Service Representative, you'll play a vital role in delivering personalized service to our customers, addressing their concerns, and providing expert recommendations for our latest products and services. Your consultative approach will help you meet monthly sales goals and deliver an outstanding customer experience. You'll be responsible for:* Handling customer service calls ranging from billing and payments to plan changes and upgrades* Using creative problem-solving skills to address complex customer questions and concerns* Navigating between multiple tools and systems to update customer accounts and maintain records* Providing effective and timely resolutions for customers and delivering personalized recommendations for our latest products and services* Instilling confidence and loyalty in customers through thoughtful listening and expert knowledge of blithequark's products and servicesYour Day-to-DayAs a Work from Home Customer Service Representative, you'll enjoy a flexible schedule and the freedom to work from the comfort of your own home. Your day-to-day will include:* Handling customer calls and resolving issues in a timely and effective manner* Utilizing various tools and resources to address complex customer questions and concerns* Collaborating with your manager and support team to ensure seamless customer service* Participating in ongoing training and development to stay up-to-date on the latest products and services* Meeting monthly sales goals and delivering exceptional customer experiencesWhat You Can Look Forward ToAs a Call Center Customer Service Representative at blithequark, you can expect:* Competitive hourly pay: $15.54 - $17.36 per hour, with additional compensation up to $3,000 if all sales goals and performance expectations are met* Opportunities for career growth and advancement within the company* Comprehensive benefits package, including medical, dental, and vision coverage, 401(k) plan, tuition reimbursement program, and more* Paid Time off and holidays, with some exceptions for bargaining employees* Sick leave, paid parental leave, adoption reimbursement, and disability benefits* Employee discounts up to 50% off on eligible blithequark mobility plans and accessories, internet, and phone* Access to cutting-edge technology and training on the latest products and services* Collaborative and dynamic work environment with opportunities for growth and developmentRequirementsTo succeed as a Call Center Customer Service Representative at blithequark, you'll need:* Call center or customer service experience* Flexibility to work any schedule during hours of operation, including day, evening, weekend, or holiday hours* Occasional overtime may be required* Verified internet service (secure, reliable, and dedicated high-speed) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection)* Ability to work independently and as part of a team* Excellent communication and problem-solving skills* Ability to adapt to changing situations and prioritiesWork from Home RequirementsAs a Work from Home Customer Service Representative, you'll need to:* Meet blithequark's Work from Home standards, including technical, security, physical, and noise level requirements* Participate in workspace audits, including remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.* Be available, accessible, and accountable to work during established work schedules and shifts* Follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.Career PossibilitiesAt blithequark, career possibilities are limitless. You'll have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of blithequark, we'd love to hear from you!**Ready to join our team and start delivering exceptional customer experiences from the comfort of your own home? and take the first step towards a rewarding career with blithequark!Apply Job!Join the Conversation**Stay connected with us on social media and learn more about our Work from Home opportunities:* Twitter: @blithequark* Facebook: @blithequark* LinkedIn: @blithequarkEqual Employment Opportunityblithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.Disclaimerblithequark is not responsible for any errors or omissions in the job posting. We reserve the right to modify or cancel the job posting at any time.Apply for this job