**Experienced Bilingual Screener (English/Spanish) – Remote Part-Time Opportunity for a Compassionate and Results-Driven Individual**

Other Jobs To Apply

About Eligibility Consultants, Inc. (ECI)At Eligibility Consultants, Inc. (ECI), we are dedicated to making a positive impact in the lives of thousands of uninsured patients who walk into hospitals seeking medical help. Since 1995, our mission has been to assist these patients in finding the means to pay their medical bills through participation in various government assistance programs. Our solutions cater to every potential self-pay patient, from the lowest dollar outpatient and ER account to the most complex long-term disability. We are a fast-paced organization that values compassion, determination, and enthusiasm, and we are looking for like-minded individuals to join our team.Job DescriptionWe are seeking a highly motivated and bilingual individual to join our team as a Bilingual Screener (English/Spanish) in a remote part-time capacity. This is an exciting opportunity to accelerate your career while making a difference in the lives of others. As a Bilingual Screener, you will be responsible for contacting and screening discharged uninsured patients for government program eligibility, closing ineligible accounts, and advancing potential qualifying patients to the next level.Key Responsibilities:• Contacts patients to screen for government assistance programs and creates collaborative teamwork with those eligible for application advancement• Uses clear, simple language to ensure understanding in English and/or Spanish• Complies with all state and federal laws regarding HIPAA and confidentiality requirements• Able to remain focused and productive each day with minimum supervision• Demonstrates respect for all individuals• Adheres to ECI's Mission, Vision, and Core Values• Other duties as assignedRequirements:Soft Skills Needed for the Ideal Candidate:• A compassionate heart and a sincere desire to assist patients during any phase of their application process• Strong work ethic demonstrated with excellent outcomes• Strong written and verbal communication skills• Desire to provide the best possible experience for our patients• Willing to work and contribute to a team environment• Ability to trouble-shoot problems• Listens effectivelyRequired Qualifications:• High School diploma / GED (or higher)• Bilingual English/Spanish• Basic knowledge of Microsoft Office programs (Outlook, Word, Excel)• Prior customer service experience desired• Required hours: 1pm to 5pm, M-F (some flexibility allowed)Telecommuting Requirements:Required to have a dedicated work area established that is separated from other living areas and provides information privacy.Physical and Work Requirements:• Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, long periods working at a computerCareer Growth Opportunities and Learning Benefits:At ECI, we believe in investing in our employees' growth and development. As a Bilingual Screener, you will have the opportunity to work with a dynamic team, learn new skills, and advance your career in a supportive and inclusive environment. Our training program is designed to equip you with the knowledge and expertise needed to excel in your role and beyond.Work Environment and Company Culture:Our remote work environment is designed to provide flexibility and comfort while maintaining a high level of productivity. As a Bilingual Screener, you will be part of a team that values collaboration, respect, and open communication. We strive to create a positive and inclusive work culture that supports the well-being and success of our employees.Compensation, Perks, and Benefits:We offer a competitive salary and a range of benefits to support your physical, emotional, and financial well-being. As a Bilingual Screener, you will be eligible for:• A competitive hourly rate• A comprehensive training program• Opportunities for career advancement• A supportive and inclusive work environment• Flexible scheduling• Access to employee assistance programsHow to Apply:If you are a motivated and compassionate individual with a passion for making a difference in the lives of others, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we will be in touch to discuss your qualifications and next steps.: Work From Home Bilingual Screener (English/Spanish) – Remote Part-Time OpportunityApply for this job

Back to blog
Ads

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...