Employelevate Needs A Online Overnight Customer Care

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We are seeking a passionate Overnight Customer Care Representative – Chat / WFH / No Experience Required! This is an exciting Remote opportunity with an immediate start. This position requires a strong skillset in relevant areas. The compensation for this role is Competitive salary.Join our team as an Overnight Customer Care Representative and play a crucial role in delivering exceptional support to our customers when they need it most. This position is designed for individuals who excel in communication and are eager to assist customers through live chat during the overnight hours.Roles:As a Customer Care Representative, you will utilize online chat application to interact with customers, addressing inquiries related to pricing, refund policies, and discount codes. You will be the frontline in ensuring customer satisfaction by providing timely and accurate responses.Contract Length:Open-ended with no fixed term.Rate:$35 per hour.Requirements:Access to a device (phone, tablet, or laptop) with internet connectivity and the ability to use social media and website chat functions.Ability to work independently and follow instructions precisely.Availability to work 10+ hours per week during overnight hours.Reliable internet connectivity is essential.Hours per Week:Flexible, ranging from 10 to 40 hours, tailored to fit your schedule.Location:Fully remote, open to candidates across the globe with a preference for those based in the United States due to the timing of overnight hours.The role of Live Chat Assistants is increasingly critical, with a growing demand worldwide, especially during non-standard hours.If you are ready to begin immediately and are looking for an opportunity to make a significant impact from the comfort of your home, we invite you to . Apply Job!Apply Job!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...