Full-Time Work-From-Home Bilingual (English/Spanish) Answering Service Agent: 2nd Shift (Su-Th: 3p-

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Salary: $15.00 per hour + Attendance Bonus After 90 DaysAT THIS TIME, WE CAN ONLY ACCEPT APPLICATIONS FOR THIS POSITION FROM CANDIDATES IN PENNSYLVANIA, FLORIDA, MARYLAND, VIRGINIA AND WEST VIRGINIADo you have strong communication skills and are fluent in both English and Spanish?Do you have a proven customer service background and enjoy helping others?If so, you may have just found the perfect position for you!Advantage TeleMessaging, Inc. is a leader in the telephone answering service and contact center industry and is looking for hard-working, motivated individuals to join our award-winning team.Established in 1994 and located in West Reading, Pennsylvania, Advantage TeleMessaging, Inc. is a full service telephone answering service that operates 365 days a year, 7 days a week, 24 hours a day, offering telemessaging solutions for every and any type of business. Advantage TeleMessaging, Inc. currently answers for clients throughout the United States and Canada.Advantage TeleMessaging, Inc. is currently accepting applications for full-time, answeringservice agents.These ARE NOT sales, telemarketing, "make your own hours" or "gig job" positions.Candidates must be able to work the following schedule (flexibility required):• 2nd Shift, Full-Time:• 40 Hours Per Week - Flexibility Required• Sunday: 3p-11p Eastern• Monday: 3p-11p Eastern• Tuesday: 3p-11p Eastern• Wednesday: 3p-11p Eastern• Thursday: 3p-11p Eastern• One Weekend Day Per Week Is Mandatory• Part Of Every Holiday Is MandatoryAdvantage TeleMessaging, Inc. offers a robust benefits package to our full-time team members including:• Company Provided Work Equipment• Competitive Pay ($15/hr)• Weekly AttendanceBonus After 90 Days ($2/hr)• Weekly Pay• Direct Deposit• Medical, Dental, Vision Insurance Available After 90 Days• Call-A-Doctor/TeleDoc (telemedicine benefit)• Flexible Spending Accounts (Section 125 Plans)• 401(k)• Paid Time Off (after one year of employment)• And Much More!Qualified applicants MUST:• Must Reside In Either Pennsylvania, Florida, Maryland, Virginia Or West Virginia• Be Fluent In Both English And Spanish• Be Customer Service Oriented And Have A Proven Customer Service Background• Enjoy Helping People• EnjoyBeing A Team Player• Have Strong Communications Skills• Have A Clear, Concise And Pleasant Phone Persona• Have Above Average Spelling Skills• Be Able To Type A Minimum Of 40wpm• Have The Proper Internet To Work-From-Home (high-speed internet that can be plugged directly into a laptop.... no wifi allowed)• Have The Proper Environment To Work-From-Home (separate, quiet workspace free from others, background noises & distractions)• Be Able To Work The Shifts Outlined• (Sunday, Monday, Tuesday, Wednesday, Thursday 3p-11p Eastern. Flexibility Required)• Be Flexible With Their Work Schedule• Be Able To Pass Both A Pre-Employment Drug Screen And Background Check (a requirement of employment)• Be Able To Work One Weekend Shift Per Week (a requirement of employment)• Be Able To Work Part Of Every Holiday (a requirement of employment)

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...