Bilingual Call Center Representative

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Job Description

Job Description

Now Hiring: Call Center Customer Service Representative (CSR)

Location:

  • Onsite – 30 Broad Street, New York, NY 10004

Compensation:

  • English/ Spanish :$19 per hour
  • English and one of the following languages listed: $20 per hour — Must be fluent in English and one of the following languages: Russian, Mandarin, Cantonese, Hindi, Urdu, Punjabi, Arabic, or Bengali

Hours of Operation:

  • Monday – Friday: 8:00 AM – 8:00 PM EST
  • Saturday: 10:00 AM – 6:00 PM EST (some Saturdays required)
  • Scheduled Shifts:
  • 10:30 AM – 7:00 PM
  • 11:00 AM – 7:30 PM
  • 11:30 AM – 8:00 PM

Key Responsibilities:

  • Respond to inbound calls related to health insurance enrollment
  • Assist clients with health plan selection and managed care options
  • Process enrollment and disenrollment requests
  • Support mailroom and administrative functions as needed

Qualifications:

  • Education: High school diploma or equivalent required; college degree preferred
  • Experience: Minimum 2 years in call center or human services
  • Typing Speed: Minimum of 35 WPM
  • Skills & Attributes:
  • Excellent communication and customer service skills
  • Strong multitasking and time management
  • Computer proficiency (dual monitors, fast typing)
  • Reliable, punctual, and team-oriented

Apply today and be part of a mission-driven team improving access to healthcare across New York.

Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

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