Remote Live Chat Support Assistant

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<p>Join to apply for the <strong>Remote Live Chat Support Assistant</strong> role at <strong>VITA CV</strong></p><p>Join to apply for the <strong>Remote Live Chat Support Assistant</strong> role at <strong>VITA CV</strong></p><p>Get AI-powered advice on this job and more exclusive features.</p><p>This range is provided by VITA CV. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.</p><h2>Base pay range</h2><p><strong>Remote Live Chat Support Assistant</strong></p><p><strong>Job Type:</strong> Part-Time or Full-Time | Remote</p><p><strong>Location:</strong> United Kingdom – Remote</p><p><strong>About the Role</strong></p><p>Vita CV is hiring on behalf of a UK-based e-commerce and technology services company. We’re looking for a customer-focused and tech-savvy <strong>Live Chat Support Assistant</strong> to join their remote customer support team. This role is perfect for someone who enjoys helping others and communicating clearly through written messages.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide real-time support to customers via live chat</li><li>Resolve product or service inquiries quickly and accurately</li><li>Escalate complex issues to relevant departments when necessary</li><li>Update customer details and log interactions into CRM systems</li><li>Maintain response time, satisfaction score, and chat quality benchmarks</li></ul><p><strong>What We’re Looking For</strong></p><ul><li>Strong written English and fast typing skills</li><li>Previous customer service or chat support experience preferred</li><li>A calm, friendly, and problem-solving approach</li><li>Ability to multitask and handle multiple chat conversations</li><li>Reliable internet, computer, and a quiet home workspace</li><li>Work-from-home flexibility</li><li>Competitive hourly pay</li><li>Paid training and onboarding</li><li>Long-term growth opportunities with a reputable client</li><li>Supportive team environment with regular feedback and coaching</li></ul><p><strong>Apply Now</strong></p><p>If you enjoy helping customers and prefer a remote, flexible work setup, apply now through Vita CV and join a growing digital support team.</p><h2>Seniority level</h2><ul><li><h2>Seniority level</h2>Not Applicable</li></ul><h2>Employment type</h2><ul><li><h2>Employment type</h2>Part-time</li></ul><h2>Job function</h2><ul><li><h2>Job function</h2>Customer Service</li><li><h2>Industries</h2>Marketing Services</li></ul><p>Referrals increase your chances of interviewing at VITA CV by 2x</p><p>Get notified about new Salesperson jobs in <strong>United Kingdom</strong>.</p><h2>Saddle Expert / Sales representative in the UK</h2><p>London, England, United Kingdom 3 days ago</p><p>United Kingdom $50,000 - $85,000 1 year ago</p><p>London, England, United Kingdom 6 days ago</p><p>Bristol, England, United Kingdom 3 weeks ago</p><p>London, England, United Kingdom 1 month ago</p><p>Greater Manchester, England, United Kingdom 3 days ago</p><p>London, England, United Kingdom 1 week ago</p><p>Manchester Area, United Kingdom 1 week ago</p><p>United Kingdom<br>$20,000.00<br>-<br>$100,000.00<br>2 months ago</p><p>London, England, United Kingdom 1 day ago</p><p>London, England, United Kingdom 19 hours ago</p><h2>Technical Sales Representative – Beer, Cider & Spirits (Remote)</h2><p>Leatherhead, England, United Kingdom 2 weeks ago</p><p>Manchester, England, United Kingdom 2 weeks ago</p><p>London, England, United Kingdom 1 month ago</p><p>We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.</p> #J-18808-Ljbffr

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...