<p>4 days ago Be among the first 25 applicants</p><p><strong>Summary<br><br></strong>Location<br><br>Walsall<br><br>Job Family<br><br>Retail<br><br>Job Type<br><br>Part Time<br><br>Posted Date<br><br>30-Jun-2025<br><br>Ref #<br><br>68034<br><br>At Virgin Media O2, we’re not just about keeping people connected; we’re about making every interaction meaningful. As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.<br><br><strong>What You’ll Be Doing<br><br></strong><ul><li>Welcoming customers with a friendly, approachable attitude.</li><li>Building rapport to understand their needs and recommending tailored solutions.</li><li>Showcasing our innovative products and meeting performance goals.</li><li>Helping to maintain an inviting and organised store environment.<br><br><br></li></ul>Who we are<br><br>Virgin Media O2 is the UK\'s fastest broadband network and one of the nation\'s most-loved mobile brands. As one of the country\'s biggest companies, we\'re expanding our offering to millions of new customers.<br><br>The must haves<br><br><ul><li>Confidence, communication skills, and a passion for delivering great service.</li><li>Resilience and motivation to achieve individual and team goals.</li><li>Flexibility to adapt to different shifts and customer demands.</li><li>An open mind, ready to learn and grow in a fast-paced retail setting.<br><br><br></li></ul>The other stuff we are looking for<br><br><ul><li>A genuine interest in technology and how it can make life better.</li><li>Previous experience in retail, sales, or customer service (though not essential).</li><li>A proactive attitude and team spirit to thrive in a collaborative environment.<br><br><br></li></ul>What\'s in it for you<br><br>We’ll Set You Up For Success. You’ll Have a Supportive Team And Exceptional Tailored Training On a 4-day (30 Hours) Induction Within The First Two Weeks Of Your Start Date. This Will Delve Deep Into All Aspects Of Virgin Media O2, Making Sure You’re Well-prepared For Success And Able To Serve Our Customers. You’ll Also Receive<br><br><ul><li>A competitive hourly rate of £12.40, with the potential to earn more through our accreditation programme.</li><li>Opportunity to take part in our accreditation programme leading to further progression.</li><li>23 days’ annual leave and additional day off to celebrate your birthday, plus the option to buy and sell leave to suit your personal needs.</li><li>An excellent pension scheme, matching up to 10%</li><li>Employee BUPA medical cover, health care plan and life assurance</li><li>A host of family friendly policies, such as neonatal leave, 14-week paternity leave and carers leave.<br><br><br></li></ul>As well as the benefits (check them out here) we also offer a wide range of support, rewards and tools – all focused on helping you to prioritise what really matters.<br><br>Next steps<br><br><strong>Our Recruitment Process<br><br></strong>Following your application, you’ll receive an invite to complete an online assessment. If you’re successful, you’ll receive a call from one of our Recruiters to talk through the role in more detail and discuss some further questions.<br><br><strong>So, what are you waiting for!<br><br></strong>This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2!</p><h2>Seniority level</h2><ul><li><h2>Seniority level</h2>Entry level</li></ul><h2>Employment type</h2><ul><li><h2>Employment type</h2>Part-time</li></ul><h2>Job function</h2><ul><li><h2>Job function</h2>Sales and Business Development</li><li><h2>Industries</h2>Telecommunications</li></ul><p>Referrals increase your chances of interviewing at Virgin Media O2 by 2x</p><p>Get notified about new Retail Advisor jobs in <strong>Walsall, England, United Kingdom</strong>.</p><h2>Retail Customer Advisor (Birmingham Bullring) - 24 hours</h2><p>Birmingham, England, United Kingdom 2 weeks ago</p><p>Cannock, England, United Kingdom 3 days ago</p><h2>Retail Customer Advisor (Birmingham Perry Barr) - 24 hours</h2><p>Birmingham, England, United Kingdom 1 week ago</p><h2>Sales Advisor Full Time (35 hours per week)</h2><p>Birmingham, England, United Kingdom 1 week ago</p><h2>Sales and Education Beauty Advisor - Midlands/Birmingham, England</h2><p>Birmingham, England, United Kingdom 3 days ago</p><h2>Sales Advisor Full Time (35 hours per week)</h2><p>Birmingham, England, United Kingdom 1 week ago</p><p>Dorridge, England, United Kingdom 21 hours ago</p><h2>Family Services Contact Centre Agent 1 (Ref: 5306)</h2><p>Birmingham, England, United Kingdom 2 days ago</p><p>Birmingham, England, United Kingdom 1 week ago</p><p>Birmingham, England, United Kingdom 4 months ago</p><p>Birmingham, England, United Kingdom 2 months ago</p><p>Bromsgrove, England, United Kingdom 1 week ago</p><p>Birmingham, England, United Kingdom 2 weeks ago</p><p>Royal Sutton Coldfield, England, United Kingdom 2 weeks ago</p><p>Coventry, England, United Kingdom 1 month ago</p><p>Walsall, England, United Kingdom 2 days ago</p><p>Birmingham, England, United Kingdom 3 weeks ago</p><p>Tipton, England, United Kingdom 1 day ago</p><p>Cannock, England, United Kingdom 2 weeks ago</p><p>Birmingham, England, United Kingdom 1 day ago</p><p>Walsall, England, United Kingdom 1 week ago</p><p>Birmingham, England, United Kingdom 1 day ago</p><p>Burntwood, England, United Kingdom 1 month ago</p><p>Studley, England, United Kingdom 1 week ago</p><p>Smethwick, England, United Kingdom 1 week ago</p><p>Kingswinford, England, United Kingdom 1 week ago</p><p>Birmingham, England, United Kingdom 2 months ago</p><p>Birmingham, England, United Kingdom 2 days ago</p><p>Bridgnorth, England, United Kingdom 3 days ago</p><h2>Marcus by Goldman Sachs, Customer Support Agent, Birmingham</h2><p>West Midlands, England, United Kingdom 3 weeks ago</p><p>Birmingham, England, United Kingdom 15 hours ago</p><p>Birmingham, England, United Kingdom 5 hours ago</p><p>Smethwick, England, United Kingdom 2 weeks ago</p><p>Birmingham, England, United Kingdom 3 days ago</p><h2>Sales Advisor With Customer Service Skills</h2><p>Birmingham, England, United Kingdom 1 week ago</p><p>We’re unlocking community knowledge in a new way. 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