Join our dedicated team as a Patient Financial Advocate. We are a compassionate healthcare organization focused on empowering patients to navigate their financial responsibilities with confidence. As a part-time member of our team, you will play an instrumental role in assisting patients from diverse backgrounds, ensuring they receive the financial support and guidance needed for their healthcare journeys. Your work will directly contribute to improving patient satisfaction and financial literacy.Key Responsibilities• Assist patients in understanding their financial obligations, insurance benefits, and available payment options.• Communicate effectively with patients, providing clear explanations of financial policies and procedures.• Resolve patient inquiries and concerns related to billing, insurance claims, and payment plans.• Collaborate with healthcare providers and internal departments to ensure a seamless financial experience for patients.• Maintain accurate and confidential patient records, tracking financial assistance applications and status updates.• Conduct outreach to patients to offer guidance and support in managing their health-related financial responsibilities.• Develop and implement educational materials to enhance patient understanding of financial processes.Required and preferred qualifications• Bachelor's Degree in finance, healthcare administration, or a related field.• Proven communication skills, particularly in a healthcare or financial setting.• Experience working directly with patients or clients in a customer service role.• Familiarity with health insurance policies and billing practices.• Strong problem-solving abilities and attention to detail.• Preferred: Relevant certifications in healthcare financing or patient advocacy.• Minimum of 2 years of experience in a related role.This role offers growth opportunities within our organization, with potential pathways to leadership positions as we expand our services. We pride ourselves on fostering a supportive company culture that values teamwork and patient-centered care. Enjoy a modern workplace that emphasizes work-life balance, flexible scheduling, and professional development through training and workshops.Technical EnvironmentOur team utilizes a range of tools to facilitate efficient and effective patient financial advocacy. You will collaborate closely with various departments, including billing, patient services, and healthcare providers, ensuring a collaborative approach to patient care. Reporting to the Financial Services Manager, you will work alongside a dedicated team of advocates striving for excellence in patient support.Cross-functional collaboration is key, and you will engage with insurance representatives and other stakeholders to enhance patient outcomes. Your contributions will make a lasting impact on the lives of patients as they navigate their healthcare finances.