Remote Customer Service Assistant

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Location: Remote – United Kingdom
Job Type: Part-Time | Remote Work | Flexible Hours
Salary: £15 – £18 per hour (depending on experience)


Apply4U is hiring for a Remote Customer Service Assistant to join a UK-based team providing remote customer support. This is a flexible, work from home job ideal for candidates looking for virtual customer support jobs or customer service virtual assistant jobs.

As a Customer Service Assistant (Remote, UK), you will handle enquiries professionally, delivering excellent service to customers across multiple channels. This role suits someone organized, empathetic, and motivated to work independently.


Key Responsibilities

  • Respond to customer enquiries via email, phone, and live chat

  • Deliver friendly and effective solutions in a remote job customer support setting

  • Maintain accurate CRM records and update customer details

  • Provide product/service information clearly and confidently

  • Escalate complex cases when necessary

Requirements

  • Previous experience in customer service, remote customer support, or virtual assistant customer service jobs preferred

  • Excellent communication and problem-solving skills

  • Ability to remain calm and empathetic under pressure

  • Confident with basic computer systems, CRM, and virtual customer support tools

  • Reliable, self-motivated, and able to thrive in a remote working environment

This is a flexible, part-time remote role perfect for students, parents, or anyone seeking customer service assistant remote jobs with work-life balance.


Apply today to join a supportive virtual team and grow your career in remote customer support.

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1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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