Private Banking Manager

Team Commercial & Private Banking

Location Holborn Office

County Central London

Ref # 24036

Closing Date 24-Dec-2025

Per week: 3 days in office (Tuesday, Wednesday & Thursday), 2 days work from home

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

What you will do:

• As a Private Banking Manager at Metro Bank you will provide an exceptional service to High Net Worth individuals (HNWI), focusing on relationship management and a tailored approach depending on the unique banking needs of the customer.

• You will bring in clients through new channels or via existing portfolios, building long term relationships that develop over time. This role will allow you to build your own portfolio of new clients as well as managing the day to day requirements of some existing ones.

• Introducing new customers with a mix of deposits and lending requirements which require unique banking arrangements

• Promoting an innovative brand of Private Banking in the high net worth community which focusses on customer service instead of products and investments is an exciting opportunity

• Supporting the Private Banking Director to surprise and delight clients and prospects in preparation of Credit applications.

• Building long term relationships with clients with a view to moving as much of their day to day banking as possible to Metro Bank

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What you will need:

• You will have developed a transferable skill set obtained from working for Private Banking or Retail/ Commercial Banking team mainly, how to help acquire new high net worth clients for the bank either through new channels or from existing portfolios. These clients should have a blend of deposits and lending requirements.

• You will have basic credit skills

• Previous experience working for a top end private banking preferred

• You will know how to work with and understand high net worth individuals and their day to day banking requirements, this could include anything from supporting the Private Banking Director with complex lending through to savings accounts for their children.

• Evidence of consistency and progression in career to date

• Passionate about providing unparalleled levels of service and convenience for customers

• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders

Our promise to you...

• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!

• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!

Important Footnote

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

What you will do:

• As a Private Banking Manager at Metro Bank you will provide an exceptional service to High Net Worth individuals (HNWI), focusing on relationship management and a tailored approach depending on the unique banking needs of the customer.

• You will bring in clients through new channels or via existing portfolios, building long term relationships that develop over time. This role will allow you to build your own portfolio of new clients as well as managing the day to day requirements of some existing ones.

• Introducing new customers with a mix of deposits and lending requirements which require unique banking arrangements

• Promoting an innovative brand of Private Banking in the high net worth community which focusses on customer service instead of products and investments is an exciting opportunity

• Supporting the Private Banking Director to surprise and delight clients and prospects in preparation of Credit applications.

• Building long term relationships with clients with a view to moving as much of their day to day banking as possible to Metro Bank

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What you will need:

• Previous experience working for a top end private banking preferred

• Experience in Residential and buy to let mortgages

• Proven track record with building or working with a portfolio of clients

• Evidence of consistency and progression in career to date

• Passionate about providing unparalleled levels of service and convenience for customers

• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders

Our promise to you...

• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!

• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet... why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!