Personal Assistant to General Manager

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The Marylebone, London

Located just minutes from Oxford Street and in the heart of Marylebone Village, The Marylebone hotel provides easy access to the best that London has to offer. The excitement and buzz of Marylebone Lane, Oxford Street and Park Lane, the world-famous stores of Bond Street and Mayfair and the green spaces of Regents Park and Hyde Park are all just a short walk away.

An exciting opportunity is now available for an ambitious and bright professional to join the Marylebone Hotel as the Personal Assistant to the General Manager.

As Personal Assistant to our GM, you will be the main point of contact for all interactions with the General Manager and Hotel Manager; answering and transferring telephone calls, email management, managing their diaries and assisting with administrative duties.

Based onsite at The Marylebone, this role will see you assist in arranging reservations for VIP hotel guests as well as organising travel plans for senior team; booking flights, trains, hotel rooms and arranging reservations. Confidentiality is key in this role, as is your ability to prioritise, delegate and attend to guest feedback prompt and professionally.

In addition to these day to day responsibilities, you will take on project work in the areas of Heath & Safety, Guest Relations and recognition, departmental projects alongside the Heads of Department and more.

This is an ideal opportunity for an enthusiastic and bright individual with strong organisational skills, tech savviness and a real passion for the luxury hospitality industry. Our ideal candidate will currently be working in an administrative lead role and working within a fast-paced industry with multiple stakeholders. Working knowledge of MS Office, Excel, PowerPoint, is required.

The Perks of working for The Marylebone Hotel:

  • Generous Service Charge
  • Holiday allowance increasing with length of service up to 25 days
  • Free meals on duty
  • 50% discount when dining with The Doyle Collection
  • Discounted rates when staying in our hotels
  • Training dedicated to personal development
  • Cycle to work scheme
  • Discounts in selected stores and online shops
  • Life Insurance and Company Pension
  • Complimentary uniform and dry cleaning
  • One paid volunteering day per year
  • Free access to the Employee Assistance Programme
  • Hotel Incentives and rewards
  • Staff summer parties, Christmas parties and regular team get togethers
  • Refer a Friend bonus scheme
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