Operations Manager - Warehouse Optimization and Logistics Leadership

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Operations Manager - Warehouse Optimization & Logistics Leadership Majid Al Futtaim Retail is seeking an experienced Operations Manager to lead warehouse and logistics functions at the Head Office in Dubai, UAE. This role is central to driving efficiency, improving performance, and ensuring smooth day-to-day operations within a high-volume supply chain environment. Job Location: Dubai, United Arab Emirates Industry: Retail Function: Logistics What Does an Operations Manager Do The Operations Manager oversees all aspects of warehouse operations, including labor management, safety, space utilization, and performance monitoring. The role ensures that warehouse activities align with corporate standards and cost-efficiency goals while maintaining excellent service levels. What Are the Key Responsibilities - Supervise daily warehouse operations including receiving, picking, packing, and loading - Identify cost-saving opportunities and implement process improvement strategies - Ensure proper use of space, labor, and equipment to maximize warehouse efficiency - Monitor KPIs and performance metrics of logistics service providers and internal teams - Analyze operational reports to identify improvement areas and propose corrective actions - Drive compliance with safety, quality, sanitation, and security programs - Support the implementation of performance management systems within the operations team - Collaborate with cross-functional departments to streamline warehouse functions - Ensure adherence to MAF Retail's corporate policies and operational procedures What Skills Are Needed for an Operations Manager Role in Dubai Education: - Bachelor's degree in Logistics, Supply Chain, Industrial Engineering, or a related field Experience: - Minimum 5 years in warehouse operations, with at least 3 years in a leadership role - Hands-on experience with Warehouse Management Systems (WMS), preferably SAP EWM - Background in FMCG or retail logistics is preferred Skills: - Strong analytical and problem-solving abilities - Ability to manage teams, labor schedules, and warehouse workflows - Excellent understanding of warehouse safety, compliance, and inventory systems - Strong communication and stakeholder engagement skills What Benefits Come with This Position - Lead operations in one of the region's largest and most dynamic retail supply chains - Be part of a purpose-driven and innovation-focused organization - Work alongside a talented and diverse workforce of over 45,000 professionals - Gain exposure to large-scale logistics and performance transformation projects - Competitive compensation and opportunities for career advancement About the company Founded in 1992, Majid Al Futtaim is an Emirati-owned, diversified lifestyle conglomerate operating across the Middle East, Africa, and Asia. With a vision to deliver great moments for everyone, every day, the Group has become a market leader in retail, real estate, and leisure. With more than 43,000 employees and US$18 billion in assets, Majid Al Futtaim operates 29 shopping malls, 7 hotels, and 4 mixed-use communities, welcoming over 600 million customers annually. The company is recognized for its commitment to operational excellence, innovation, and sustainability.

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