Manager of Maximize the Gift – Organ Operations

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Salary Range:$115,900.00 To $144,900.00 AnnuallyOrganization Overview:Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis.We believe in going above and beyond to support donor families during and after the donation process. Our core values are what guide us, allow us to excel at serving our community, and keep our culture at Iowa Donor Network alive:Serve with Heart: We meet our donor families where they are. We are dedicated to providing compassionate service to all.Drive and Embrace the Future: We are proactive in our pursuit of excellence and work together to continuously evolve with adaptabilityBe Clear, Bold, and Respectful: We are genuine and courageous in our communication. If we see an opportunity for improvement, we shy something to make it better.Always Own It: we are resilient and passionately pursue our mission. We are personally accountable for taking initiative and delivering on commitments.Have you been searching for an opportunity to be part of something bigger than yourself, make a tremendous contribution to your community, and pursue a mission to save lives daily? If so, Iowa Donor Network could be just the organization you have been looking for.We offer a competitive compensation package including:• Competitive Salary• Liberal Paid Time Off• Paid Parental Leave• Health, Vision, Dental, and Pet Insurance• 401K Match• Student Loan & College Savings Match• Tuition Reimbursement for Continuing Education• On-site, Hybrid, and Remote work opportunities based on role requirementsJob Title: Manager of Maximize the Gift – Organ OperationsLocation: Remote (US)Exemption Status: Salary, ExemptSchedule: 40 hours/weekShift: Monday – Friday, a minimum of 20% call shifts, and assistance with covering the schedule as neededCompensation: $115,900 to $144,900 annually• Iowa Donor Network determines final compensation based on education, experience, and skills relevant to the position.Job TitManager of Maximize the Gift – Organ OperationsWork System:Maximize the GiftDepartment/Group:Maximize the GiftReports To:Director of Maximize the GiftLocation:RemotePosition Type:Full-timeExemption Status:ExemptOSHA Category:IIDN Culture Statement:Our organization is dedicated to transforming lives and inspiring all to donate life. We are a family of professionals working together to increase awareness around the need for organ and tissue donors alongside nurturing and guiding our families throughout the gift of life. We facilitate the recovery of organs, tissues, and corneas in Iowa. We honor donors and support donor families at the time of donation and on a continuing basis.Position Summary:Supervise and support the development of designated Maximize the Gift team members to ensure alignment with the organization’s mission and goals. Serve as the clinical expert for organ maximization, donor suitability, and donor management processes. Provide guidance and oversight to ensure team members consistently apply best practices and comply with all industry standards, regulations, and organizational policies. Stay current with national trends, research, and best practices in donation and transplantation; analyze internal performance data against national benchmarks; and recommend or implement process improvements to optimize outcomes and organizational success. Foster a culture of accountability, continuous learning, and professional growth within the team.Essential Functions and Performance Responsibilities:• Supervise the selection, training, development, and performance of designated Maximize the Gift team members to retain a motivated professional workforce for IDN.• Establish and communicate job responsibilities, manage performance expectations and outcomes to maintain optimal operational performance utilizing Studer Principles.• Oversee daily clinical operations, participate in high level of process improvement, change management, and deviation management activities• Creating and maintaining the ORS schedule to ensure 24/7 coverage. This includes managing shift rotations, addressing time-off requests, and adjusting for weekends, holidays, and peak times.• Leads case reviews and organizes meetings with Medical Directors, where data is reviewed, shared, and analyzed.• Monitor performance metrics, analyzing trends, and implementing process improvements.• Ensure compliance with CMS, AOPO, UNOS/OPTN, OSHA, IDPH, federal and state employment and other regulations, and IDN policies through annual reviews, department audits, and staying current on industry standards and regulations.• Assist the Director with managing the operational, budgetary, and financial responsibilities and activities of the department.• Participate in organizational strategic planning and assist with development of work system action plans and process improvement opportunities to meet organizational goals.• Manage specific work process operational needs and self-schedule 20% in designated staff role. In addition, participate in leader on call coverage.• Perform other duties as assigned or required.Position Qualifications and Education Requirements:• Minimum of 4-year degree in health care field• A minimum of three years’ experience as a donation/procurement/recovery/allocation coordinator• Three years’ experience in a leadership role preferred• CPTC certification preferred or within one year of employment• Ability to provide constructive feedback with proven results.• Advanced Cardiac Life Support & Pediatric Advanced Life support required. Prefer Fundamentals of Critical Care Support, Trauma Nurse Critical Care certification.Skills and Abilities:• Exceptional leadership, communication, interpersonal skills, and developmental skills.• Demonstrated ability to lead, organize, and delegate responsibilities to team members.• Ability to understand, interpret, and apply detailed and complex information.• Develop innovative solutions to complex problems.• Excellent time management and problem-solving skills with a proven ability to meet deadlines• Ability to use critical thinking skills and work efficiently in high stress situations.• Participate in or conduct crucial conversations.• Skill and ability to effectively use computers and computer software including word processing, databases, spreadsheets, internet tools, and electronic mail.• Effectively communicate both verbally and in writing when representing IDN, work well with others, take and give direction; demonstrate effective problem-solving skills; ability to work both independently and collaboratively.• Ability to effectively and professionally represent IDN in local and national venues.Physical Requirements:• Must receive required vaccines based on outlined schedules to protect our employees, healthcare personnel, donors, recipients, and families we may come into contact. (e.g., Influenza obtained annually by December 1st.)• Lift equipment and supplies weighing up to 20 lbs.• Possible mental and visual fatigue associated with fast-paced, detailed work.• Express ideas verbally and convey detailed or important spoken information.• Receive detailed information through oral and auditory communication.• Maintain availability for communication 24/7/365Organizational Responsibilities:• It is required that IDN employees demonstrate commitment to the mission and vision, maintain effective communication, exhibit teamwork, respect diversity, follow policies and procedures, maintain confidentiality of all donor, recipient and organizational information, demonstrate accuracy and thoroughness while meeting productivity standards, observe safety and security procedures, be consistently punctual and dependable, actively participate in performance improvement activities and continually demonstrate behavioral expectations and core values.• Employee’s obligation to maintain the confidentiality of information shall survive the termination of employee’s employment with IDN.• All requirements are subject to modifications to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed in this position. I will be required to follow any other job-related instructions and to perform any other job-related duties requested by my supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, I know that I must possess the abilities or aptitudes to perform each duty proficiently. I realize neither the job description nor this document creates an employment contract, implied or otherwise, other than an “at will” employment relationship.

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