Customer Service Advisor – Start Date: 30th June

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<h2>UK - Customer Service Advisor - Start Date: 30th June</h2><p>Join to apply for the <strong>UK - Customer Service Advisor - Start Date: 30th June</strong> role at <strong>HGS</strong></p><h2>UK - Customer Service Advisor - Start Date: 30th June</h2><p>2 days ago Be among the first 25 applicants</p><p>Join to apply for the <strong>UK - Customer Service Advisor - Start Date: 30th June</strong> role at <strong>HGS</strong></p><p>Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era, we strive to revolutionize customer experiences, equipping our clients with a significant competitive advantage.<br><br>Are you prepared to commence an exciting career as a Contact Centre Advisor? Join our team and become a valuable first-line support, providing exceptional customer service through various communication channels, with a keen attention to detail. Whether you are aiding with fraud detection, safeguarding vulnerable customers, or shaping the compliance landscape, your role as a Customer Service Advisor will have a significant impact. Your communication abilities will be prominent as you solve complex data and technical issues, and showcase your compassionate, ensuring every customer feels valued and protected. <strong>Start date: 30th June 2025</strong> – Apply now to begin your journey with us!<br><br><strong>HGS Champions a Coaching Culture: </strong>HGS is dedicated to fostering a culture of coaching where continuous learning and development are integral to everyday life. Our coaching culture empowers employees to achieve their full potential, with support from colleagues, managers, and mentors, through feedback, mentorship, and diverse learning opportunities. If you are passionate about growth, both for yourself and others, HGS offers the ideal platform to build your career and thrive in an environment focused on development and collaboration.<br><br><strong>Please note: You must be based in the United Kingdom, for this on-site opportunity.<br><br></strong><strong>Why Choose Us?<br><br></strong>HGS is a global leader in customer experience management. With more than 44,000 employees spread across 7 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people-first philosophy and experience serving over 900 of the world’s leading brands, HGS is the perfect place to build your future!<br><br><strong>Plus, Working With HGS Comes With Benefits Like<br><br></strong><ul><li>£12.21 an hour</li><li>Flexible working</li><li>Refer-A-Friend bonuses</li><li>Employee assistance programs</li><li>28 days holiday, inclusive of bank holidays</li><li>Development opportunities</li><li>People-focused environment where you’ll make lifetime connections and friendships</li><li>Access to Ignite, our dynamic employee benefits program, offering you personalised wellness and financial perks to enhance your career and personal journey.<br><br></li></ul><strong>What we are looking for:<br><br></strong><ul><li>Application of strong emotional intelligence to safeguard vulnerable customers</li><li>Ability to proactively seek out and identify potential fraud</li><li>Strong adaptability, collaboration skills, and the ability to work effectively in a diverse team</li><li>Self-starters who take ownership and demonstrate accountability in ensuring legal and regulatory compliance while promoting best practices, inclusivity, and diversity<br><br></li></ul><strong>Requirements:<br><br></strong><ul><li>Customer service/contact centre experience</li><li>IT literate, and experience using Microsoft packages (inc Word, excel)</li><li>Excellent communication skills, including multi-channel customer communication and complaint management.</li><li>Successful completion of initial Baseline Personnel Security Standard (BPSS) and subsequent phases, either a Security Check (SC) or a Counter-Terrorist Check (CTC) security checks</li><li>Must be based in the United Kingdom<br><br></li></ul>As an equal opportunity employer, HGS is dedicated to diversity, inclusivity and Equity. HGS does not discriminate on the basis of the race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information or any other reason prohibited by law in employment. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.</p><h2>Seniority level</h2><ul><li><h2>Seniority level</h2>Entry level</li></ul><h2>Employment type</h2><ul><li><h2>Employment type</h2>Full-time</li></ul><h2>Job function</h2><ul><li><h2>Job function</h2>Other</li><li><h2>Industries</h2>IT Services and IT Consulting</li></ul><p>Referrals increase your chances of interviewing at HGS by 2x</p><h2>Sign in to set job alerts for “Customer Service Advisor” roles.</h2><p>Warrington, England, United Kingdom 1 day ago</p><p>Golborne, England, United Kingdom 3 weeks ago</p><p>Warrington, England, United Kingdom 3 weeks ago</p><p>Warrington, England, United Kingdom 1 day ago</p><p>Warrington, England, United Kingdom 13 hours ago</p><p>Warrington, England, United Kingdom 1 week ago</p><p>Warrington, England, United Kingdom 1 week ago</p><p>Warrington, England, United Kingdom 1 week ago</p><p>Warrington, England, United Kingdom 2 weeks ago</p><p>Warrington, England, United Kingdom 3 days ago</p><p>Daresbury, England, United Kingdom 2 months ago</p><p>Warrington, England, United Kingdom 2 weeks ago</p><h2>CUSTOMER SUPPORT VOLUNTEER (NORTH/SOUTH AMERICA)</h2><p>Daresbury, England, United Kingdom 2 months ago</p><p>Warrington, England, United Kingdom 2 weeks ago</p><p>Warrington, England, United Kingdom 2 weeks ago</p><p>Warrington, England, United Kingdom 1 week ago</p><p>Warrington, England, United Kingdom 1 month ago</p><h2>Senior Client Advisor - Warrington - Insurance</h2><p>Warrington, England, United Kingdom 2 weeks ago</p><p>Winwick, England, United Kingdom 12 hours ago</p><p>Warrington, England, United Kingdom 1 week ago</p><p>Warrington, England, United Kingdom 3 days ago</p><p>Warrington, England, United Kingdom 3 days ago</p><p>Daresbury, England, United Kingdom 2 months ago</p><h2>Customer Service Advisor - Welsh Speaking</h2><p>Warrington, England, United Kingdom 1 week ago</p><h2>Customer Service Advisor - Welsh Speaker</h2><p>Warrington, England, United Kingdom 6 days ago</p><p>We’re unlocking community knowledge in a new way. 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