Assistant Patient Administrator - Inpatient Wards

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Detailed job description and main responsibilities

  • Administration & Clerical
  • To ensure that the appropriate medical records are available for all patients on the ward and that they are kept in a neat and tidy order with admission paperwork being correctly filed after the
    patients discharge where required.
  • To ensure that correct patient details are accurately recorded and updated in the patient record, electronic systems and department books where required.
  • To ensure that the Admissions Co-ordinators, Overseas Patients Manager and Private Patients Office are promptly provided with appropriate details of individual patient admissions in accordance with Trust policies relating to Eligibility for NHS Treatment and Private Patients.
  • To admit patients onto the Cerner system, whether elective or non-elective, under the correct encounter.
  • To ensure that all inpatients are admitted under the correct consultant.
  • Provide administrative support to daily board rounds, ensuring accurate information is entered onto the Trust electronic patient systems (e.g. Cerner, Care Coordination Solution) of patients'
    anticipated discharge dates (ADD).
  • Ensuring accurate information is entered onto the Trust electronic patient systems (e.g. Cerner, Care Coordination Solution) of patients discharged, to either other wards, hospitals, or home.
  • To support the ward staff by sorting the post, liaising with other departments and co-ordinating the correct completion and distribution of documentation relating to patient referrals, discharges and deaths et
  • Please refer to JD in more detail.

Person specification

Qualifications

Essential criteria
  • GCSE English and Maths or equivalent
  • English and Mathematics GCSE or equivalent


Experience

Essential criteria
  • Previous administrative experience
  • Experience of working within customer-driven service.
  • Experience of Patient Administration System
  • Able to use a hospital Patient Administration System


Desirable criteria
  • Previous NHS admin expereience


Skills & Knowledge

Essential criteria
  • Ability to work with diverse group of people
  • PC skills
  • Ability to work under supervision as part of a team
  • Good organisational skills in order to plan and prioritise workload
  • Willing to learn new systems
  • Knowledge of filing systems.
  • Able to file accurately and pay attention to detail


Important
  • The closing date given is a guide only. There may be some occasions when we have to close a vacancy once sufficient applications have been received. You are therefore advised to submit your application as early as possible to avoid disappointment.
  • Please check your emails regularly as this is how we will communicate with you throughout the recruitment process.
  • If you have not heard from us within 3 weeks after the closing date, we regret that this usually means your application was not successful.
  • In submitting an application, you authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process, should you be appointed to the post.
  • During the recruitment process your identity documentation (ie passport, driving licence, visa etc) will be scanned using a device which recognises UV, infrared and machine-readable zone security features of the documents provided.
  • Employment at the Trust is offered subject to successful completion of a six month probationary period.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
Documents to download

  • Assistant Patient Administrator JD (PDF, 1.0MB)
  • Job function form (PDF, 391.0KB)
  • Guidance for applicants (PDF, 85.4KB)
  • Policy Statement (PDF, 144.5KB)
  • Staff Benefits and Wellbeing (PDF, 196.5KB)
  • Recruitment Pack (PDF, 2.8MB)
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