American Airlines Remote Jobs (Part Time, Full Time) – DPS

Other Jobs To Apply

No other job posts for this day.

Job Overview: American Airlines, one of the world’s most recognized and respected airline brands, is expanding its remote workforce and now hiring for a variety of part-time and full-time positions. Whether you’re looking to work from the comfort of your home or transition into a flexible career, this is your chance to join a company that values teamwork, customer service excellence, and professional growth.From customer service to reservations, data entry, and support roles, American Airlines Remote Jobs offer competitive pay, world-class benefits, and the opportunity to be part of a globally trusted organization. Positions are available for DPS (Domestic and Passenger Services), where you’ll be assisting travelers, processing bookings, and ensuring customers have a smooth and memorable experience.Key Responsibilities:Depending on the role, responsibilities may include:Providing exceptional customer service via phone, email, and chat.Assisting passengers with booking flights, changes, and cancellations.Managing flight schedules, ticketing, and check-in procedures.Handling special requests such as seat upgrades, baggage inquiries, and accessibility needs.Accurately entering and updating passenger details in the system.Coordinating with internal teams to resolve travel issues quickly.Maintaining compliance with airline policies, safety regulations, and data privacy rules.Required Skills & Qualifications:High school diploma or equivalent required; college degree preferred for certain positions.Strong communication skills with a professional and friendly demeanor.Ability to multitask in a fast-paced environment.Basic computer knowledge and familiarity with reservation systems (training provided).Reliable internet connection and a quiet home office setup.Flexibility to work varying shifts, including evenings, weekends, and holidays.Preferred But Not Required:Prior experience in customer service, travel, or hospitality.Knowledge of airline reservation systems such as Sabre or Amadeus.Bilingual language skills are a plus.Work Schedule:Part-Time & Full-Time positions available.Flexible shifts to accommodate different time zones and passenger needs.Remote work allows you to balance personal life and career.Compensation & Benefits:Competitive hourly pay or salary (depending on position and experience).Paid training provided by American Airlines.Travel perks and flight benefits for you and eligible family members.Medical, dental, and vision insurance for qualifying employees.Retirement savings plans and career advancement opportunities.Why Join American Airlines Remote Team?Working remotely for American Airlines means you’ll be part of a company that’s been a leader in the travel industry for decades. You’ll enjoy:A stable and reputable employer.The opportunity to help people travel safely and comfortably.Career pathways into other areas of the airline industry.Employee discounts on flights and partner services.About American Airlines:Founded in 1930, American Airlines is one of the largest and most successful airlines in the world, serving millions of passengers annually. Known for its commitment to safety, innovation, and exceptional service, the airline continues to grow and evolve. By joining the remote workforce, you will help carry on a tradition of excellence while enjoying the flexibility of working from home.Equal Opportunity Employer:American Airlines celebrates diversity and is committed to creating an inclusive workplace. All qualified applicants will be considered regardless of race, religion, gender, orientation, national origin, disability, or veteran status.How to Apply:Take flight with your career today!Prepare your resume highlighting your customer service and communication skills.Submit your application through American Airlines’ official careers portal or a verified hiring partner.Shortlisted candidates will be contacted for online interviews and assessments.✅ and start your journey with American Airlines—where your career can truly take off!

Back to blog
Ads

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...